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SimplePractice

Engaged Employer

SimplePractice Customer Service reviews

2.0

Be the first to recommend this company

(1 total review)

Jonathan Seltzer

100% approve of CEO

Ratings by category

5.0

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

2.0

Senior management

2.0

Compensation and benefits

2.0

Career opportunities

Ratings by demographic groups

Reviews by job title

1 review
2.0
Mar 27, 2026

You wouldn't buy tickets for a sinking cruise ship

Customer service
Recommend
CEO approval
Business Outlook

Pros

- Semi-flexible schedule and good work-life balance - Summer R&R and Wellbeing days - Diversity and inclusion

Cons

- Salary not competitive to market - Team managers have no merit to be in their position (with the exception of a couple) - Technological advancement going downhill and the company is losing talent

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SimplePractice Response
1w
Thank you for your candid review. As a current team member, we strongly encourage you to reach out to your HR Business Partner or another leader on your team to discuss these concerns further. We genuinely value feedback and want to ensure your voice is heard.
Related searches: SimplePractice Customer Service jobs | SimplePractice Customer Service salaries | SimplePractice benefits | SimplePractice interviews
SimplePractice reviewsSimplePractice Customer Service reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.