Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
avatar

David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
4.0
Sep 20, 2024

Great company

Recommend
CEO approval
Business Outlook

Pros

Pays well Great benefits Great team

Cons

Lack of progression Rigid working hours.

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Simply Business Response
1y
Thanks for taking the time to share your experience of working at Simply Business. We’re always pleased to see a positive review and are glad to hear that you enjoy the team, and our benefits. Equally, we value and are grateful for your constructive feedback. We’re pleased to be able to offer flexibility to our people, whilst ensuring we’re there for our customers when they need us – and recognise this will vary depending on roles. We strive to ensure that all SBers feel supported in their development, and are proud of our strong track record of supporting our people to help grow their career. I would urge you to reach out to your manager, or People Partner to discuss this so we can look into this further. Thanks again
3.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great events and friendliness for erg groups.

Cons

Personal training and growth is less than desired.

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Simply Business Response
1y
Thank you for sharing your valuable feedback about your experience at Simply Business. We're pleased to hear that you enjoyed our culture and found our events and ERGs engaging. Fostering an inclusive environment where everyone feels a sense of belonging is of utmost importance to us. We understand your concern regarding training opportunities and want to assure you that we remain committed to providing robust learning and development programs, including additional addition external trainings this year. We value the growth of every SBer and continuously work to enhance our offerings to ensure everyone feels supported in their professional journey.
4.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture and company benefits

Cons

Support for customer facing agents is lacking

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Simply Business Response
1y
Thank you for leaving us a review about working at Simply Business. We are happy to hear that you enjoy our SB culture and our benefits. We’d love for you to reach out to your manager or people partner to discuss your comment about not enough support for our agents. We’re always receptive to improving things and making sure you feel supported.
Viewing 70 - 72 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.