Does Simply Business pay their employees well?

According to anonymously submitted Glassdoor reviews, Simply Business employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Simply Business. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Simply Business?

57% of Simply Business employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Simply Business 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Simply Business?

Software Engineer (15) , Product Manager (8) , Licensed Insurance Agent (7) , Insurance Sales Agent (6) , Analyst (5) , Anonymous (5) , Insurance Agent (5) , Senior Software Engineer (5) , Consultant (4) , Customer Service (4) , Manager (4) , Outbound Sales Consultant (4) , Sales (4) , Sales Associate (4) , Senior Product Manager (4)

What are the pros of working at Simply Business according to real employee reviews?

"Great culture and provide what is needed for hybrid work." ((in 54 reviews)); "The people are great and very inclusive." ((in 42 reviews)); "On the whole the benefits are good and having PMI was really valuable for me." ((in 30 reviews)); "5) Good work life balance" ((in 22 reviews)); "Some good managers still there" ((in 8 reviews))

What are the cons of working at Simply Business according to real employee reviews?

"No salary increment every year" ((in 9 reviews)); "Management changing priorities" ((in 9 reviews)); "Continual layoffs, horrible new CEO, zero accountability" ((in 6 reviews)); "Upper management is poor and has only gotten worse as good leaders head for the exit." ((in 4 reviews)); "Career progression can take longer than expected but there have been more visible opportunity appearing as the company has grown and despite that I have still been able to progress my career here" ((in 4 reviews))

What are employees saying about Simply Business layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Simply Business layoffs and their outlook for job security at Simply Business in 2026.

What are the top reviewed Simply Business locations?

Boston , Atlanta , Fayetteville

Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)

David Summers

78% approve of CEO

56% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.1

Senior management

3.0

Career opportunities

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

306 reviews

5.0

Feb 8, 2024

Good environment

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance nice people good benefit

Cons

leadership changed and culture shifted

Simply Business Response

2y

Thank you for taking the time to write us a review. We love that you enjoyed your time working with us and it’s so lovely to read that the people were one of your highlights. We recognise that we have been through a period of change, and this can sometimes be difficult to navigate. We’d really appreciate it if you could share some insights around the changes you feel did not land well. Please email us with your thoughts careers@simplybusiness.co.uk - our people are the drivers of our culture and we'd love to understand what we could be doing differently to continue to ensure that SB remains an amazing place to work.

5.0

Feb 7, 2024

Company Culture

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment, generous PTO, excellent company culture

Cons

No glaring cons while working at Simply Business

Simply Business Response

2y

Thank you for taking the time to leave us a review. We love that you mentioned so many great things about your time here and we wish you all the best for the future.

5.0

Jan 31, 2024

A Call Center Like No Other

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

- CSC (call center) leadership truly do their best to ensure they are balancing customer needs while keeping their employee's well being at the forefront - More flexibility than any other call center - Supervisors and Leaders that treat you like a human rather than a number - Company wide bonus potential while still being in control of monthly incentive based on selling

Cons

- While there is more flexibility than I have experienced in other call centers, the flexibility is noticeably less than other functions of the business (i.e. taking a personal appointment mid day is likely not feasible without using PTO or sick time). This can certainly make it a bit tough and make you want a job off the phones moreso. - There are some processes and systems missing that you would expect in a call center; this can make some of the day to day frustrating

Simply Business Response

2y

Thank you for taking the time to write us a review. It’s wonderful to read that you feel we are striking the balance between customer needs and employee wellbeing. This is super important to us. We’d love for you to reach out to your manager or people partner about the points you’ve raised around personal appointments, processes, and systems. We’re always receptive to improving things and trialing innovative solutions - we’re all ears if you have any great ways to make some of these things easier.

Viewing 94 - 96 of 306 Reviews

Jobs at Simply Business

US MGA Claims Program Manager

Portfolio Underwriting Manager, US MGA

Accounts Payable Analyst

Senior Manager, Marketing Analytics

Simply Business

Simply Business reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good environment

Company Culture

A Call Center Like No Other

Jobs at Simply Business

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