Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
avatar

David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
4.0
Mar 30, 2026

An Interesting Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company ethos, people, flexible working

Cons

Communication is a downfall across the company.

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Simply Business Response
3mo
Thanks for sharing your thoughts on working here for the last few years. It is great to hear that our company ethos, the people, and our flexible working culture have made a positive impact on your experience. We believe that being supportive of each other and talking openly about our achievements is a key part of how we empower our team. Regarding your note on communication, as we continue to scale, we are focused on ensuring our information sharing remains as streamlined and straightforward as possible. We value an environment where clarity is a priority and are always looking for ways to further simplify how we connect as a team. We’d welcome the chance to hear your ideas on how we can continue to evolve in this area.
5.0
Feb 20, 2026

Incredible culture!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a reason I've stayed at Simply Business 8 years. They hire great people and it's honestly a joy to come to work when you get to work with such talented and hard working people - there is a culture here that is hard to beat. As a part time employee I've never been made to feel that my contribution is any different to full time employees and I've been given the freedom to work as I need to. It's not rocket science that if you get flexibility you'll give more in return. Also particularly love the way they have embraced AI - I've personally learnt so much in the past year or so. Thank you Simply Business and keep up the great work!

Cons

There are some expectant people who look to the good old days and always compare and want to see the negatives of what the company is like now (there are very few) or believe the grass is greener elsewhere. The company is at a different stage of growth now and those people need to make a choice to either jump on the train or get off at the next station.

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Simply Business Response
4mo
Thank you for taking the time to provide such a comprehensive review of your experience at Simply Business. We are incredibly grateful for the dedication and expertise you have contributed to the business during the past 8 years. We take great pride in ensuring that our part-time colleagues feel equally empowered and valued; we firmly believe that providing autonomy leads to the highest levels of professional engagement and mutual respect. We also appreciate your highlights on the following: Technological Evolution: We are pleased that our focus on AI integration has provided you with meaningful learning opportunities. Staying at the forefront of innovation is a core priority for us. Organizational Growth: Your perspective on our transition through different growth stages is insightful. We remain committed to fostering a culture that embraces change while maintaining the high talent density you described. Leadership Engagement: We value your feedback regarding the recent sessions with our CEO and Chief People Officer. Maintaining an open dialogue between leadership and our teams is essential as we continue to evolve. Thank you for being a part of the Simply Business journey. We look forward to your continued success and contributions.
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Flexi time Team lunches Yearly trips abroad

Cons

A lot of pressure and high targets on phones

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Simply Business Response
5mo
Thank you for sharing your experience working at Simply Business. It’s awesome to hear you’re made the most of the flexi-time, team lunches, and those yearly trips—we definitely believe in rewarding the hard work that goes into supporting our customers. Thanks again for leaving a review and we wish you all the best.
Viewing 178 - 180 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.