Does Simply Business pay their employees well?

According to anonymously submitted Glassdoor reviews, Simply Business employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Simply Business. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Simply Business?

57% of Simply Business employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Simply Business 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Simply Business?

Software Engineer (15) , Product Manager (8) , Licensed Insurance Agent (7) , Insurance Sales Agent (6) , Analyst (5) , Anonymous (5) , Insurance Agent (5) , Senior Software Engineer (5) , Consultant (4) , Customer Service (4) , Manager (4) , Outbound Sales Consultant (4) , Sales (4) , Sales Associate (4) , Senior Product Manager (4)

What are the pros of working at Simply Business according to real employee reviews?

"Great culture and provide what is needed for hybrid work." ((in 52 reviews)); "The people are great and very inclusive." ((in 46 reviews)); "On the whole the benefits are good and having PMI was really valuable for me." ((in 32 reviews)); "5) Good work life balance" ((in 19 reviews)); "Some good managers still there" ((in 7 reviews))

What are the cons of working at Simply Business according to real employee reviews?

"Management changing priorities" ((in 10 reviews)); "During my time at SB, salaries were extremely low relative to the rising cost of living, which made it difficult to build meaningful financial security." ((in 8 reviews)); "Moral was low before I left, and I know from others still on board that morale is even lower now following massive layoffs." ((in 5 reviews)); "Upper management is poor and has only gotten worse as good leaders head for the exit." ((in 4 reviews)); "Executive leadership there are first time executive leaders with no experience in their roles, but loads of awful leadership habits they're importing from previous companies." ((in 4 reviews))

What are employees saying about Simply Business layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Simply Business layoffs and their outlook for job security at Simply Business in 2026.

What are the top reviewed Simply Business locations?

Boston , Atlanta , Fayetteville

Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)

David Summers

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (306 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews

4.0

Jan 10, 2024

Employee centric

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Very flexible and employee and customer focused

Cons

No salary increment every year

Simply Business Response

2y

Thank you for taking the time to leave us a review. We’re pleased to see that you’re enjoying the flexibility we offer, along with our employee and customer focus. You should now have an email from our CEO, Alan Thomas, regarding a company wide incremental pay increase for 2024, which we also did in 2023. It could be that when you started back in 2022 missed out on the pay increase due to our internal deadline we have in place meaning you wouldn’t have been eligible for the uplift. Making sure our team is paid fairly is very important to us which is why we’re part of the Living Wage Foundation.

3.0

Dec 6, 2023

SB salary

Outbound sales

Recommend

CEO approval

Business Outlook

Pros

Nice people Easy Calls Not hard

Cons

Too repetitive felt like cold calling

Simply Business Response

2y

Thank you for taking the time to write us a review about your experience of working at Simply Business. We’re glad you enjoyed working with your colleagues, and we’re proud to have such great people representing SB. We appreciate you outlining some of the more challenging aspects of working in our outbound sales teams. Our teams call customers who have shown an interest in our products and may need some help in understanding the right one for them, and they love stepping in at this moment to enhance the customer journey. We find that the people who really enjoy these elements of the role connect with our focus on giving a great experience for customers. We also try to ensure candidates have a really good understanding of the role during our interview process, but if you feel we can outline this better please email us at careers@simplybusiness.co.uk

4.0

Nov 30, 2023

-

Analyst

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues and overall team

Cons

Not very sure what cons

Simply Business Response

2y

Thank you for writing us a review. We're glad to see you worked with some nice colleagues and your time at Simply Business was a positive experience.

Viewing 220 - 222 of 306 Reviews

Jobs at Simply Business

Graphic Designer, Brand & Marketing

Senior Manager, SEO & GEO

CSC Licensed Service Supervisor

Accounts Payable Analyst

Simply Business

Simply Business reviews

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Reviews by job title

Employee centric

SB salary

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