Not as in-depth background check as they say. If you're looking for a company that values their sitters, think again. Charging parents per job post while also taking a percentage of hourly wage from the sitters. Fail to really background check the families. I was assigned to some jobs in dirty homes/work environments. Your worth is only based upon reviews from various families. Some of the families in the network make you feel unwelcomed. There are times parents will literally treat you like "the help", with no prior communication of job roles. They'll request you to drive them (children and parents) around or ask for absurd requests that are not part of your job description. Agency does very little to communicate with the families once the sitter reports them. SitterTree will assign you jobs with very little communication if there is an emergency or need to change and will charge a cancellation fee even if there is a lack on their end. When asked to speak to management there is very little feedback or communication. CEO does not have children so it seems that there may be a lack of understanding familial and sitter needs. It seems as if they may just not "get it." If you're looking for a responsible agency there are others in Atlanta, that I have worked for and continue to support. These agencies work well within their network and provides in-depth background checks for both families and sitters as well as reviewing the house environment in which the sitters will be.
They "say" their algorithm picks jobs for sitters. That is a lie. As soon as I was hired I got plenty of jobs, unlike other sitters who I have met that were hired way before me and still were struggling to find any work. The agency picks who they want working... There is no clear transparency or value for employees.
