Toxic, hostile, high turnover, low pay. But, lots of potential.
Pros
There is so much talent here and the dedication to this startup from those that can endure the constant chaos is remarkable. Any reasonable company with this much hired talent could grow to such great heights. The CEO seems like a genuine guy who wants the best for his company and is very approachable. Upper management/leadership know what needs to be done. They openly talk about it all the time, so the foundation for change is in place.
Cons
Let's start with the toxicity and hostility. The company claims to listen and take feedback seriously. This is not entirely true, while also not being completely false. SkuVault does a great job of hearing how amazing it is, then completely ignoring/dismissing/attacking any negative feedback or concerns. Sure I could go through and list out a number of personal experiences where I went through the "internal process" and listed concerns on several occasions. Or go over the number of 1 on 1 meetings I had with my manager where I highlighted issues. But, instead, I'd rather prove how this company addresses negative feedback. If you're reading this I assume you're considering employment with this company, or you represent the company in some way. So you also are likely reading other reviews, but are you paying close attention? Like, really close attention? I would like to highlight at the time of this writing there is only one other negative review. Notice that this is also the only review SkuVault has replied to? Did you bother reading the reply? Notice how hostile they treat the submitter? They highlight the fact the individual was fired, that this was "the first time we have heard of such concerns", that "SkuVault requires a high-level of professional maturity" even though the reply is far less than professionally mature. Now, what I find even more interesting than their complete dismissal (one of the complaints mentioned in the review) of the submitted concerns, is the dates and how that correlates to the positive reviews which followed shortly after. Notice the negative review was submitted on March 22, 2019, and Skuvault replied on March 25, 2019. Since that reply Skuvault received 6 5 star reviews within a month! Wow, that's a lot for a company that employs around 50 people. But, did you also notice that prior to this they only received one review in 2019 and to find any other reviews you have to look back to 2017? Is it just me or does that seem a little off? Skuvault also has one of the highest turn over rates I have ever seen. During my time there I encountered few people who's tenure was more than a year. And when they don't have employees quitting they're busy firing people without notice. In my opinion, there are a number of factors that contribute to the turn over rate here. A work-life balance is unheard of at this place. As they mentioned in their reply "Those that simply want a job and want to walk out at the end of the day punching a time clock, do not." They take this very seriously and will have you working well beyond your agreed-upon hours (at least that was the case in my role). Do you like to text and drive? No? Well, that's unfortunate because I was expected to reply to almost any and all work-related communications within minutes. So unless you Uber/Lyft to and from you should be comfortable reading and replying during your commutes. To top off the missing work/life balance you then have leadership that uses a lead by fear mentality. You'll hear constant threats to employment and how if (insert management's target of the week here) can't do x,y,z then they'll find someone who can. Lastly, compensation and benefits. They seem to pride themselves on low balling talent and even openly brag about how cheap offshore teams are compared to Americans. Admittedly, healthcare isn't the worst I've had but it certainly leaves much to be desired. There is no official work from home policy, but there sure is an unofficial one. If the company needs/wants something working from home, restaurant, wherever is not only allowed but required. Otherwise, it's highly discouraged. One benefit offered is flexible schedules. That sounds nice, doesn't it? Wrong, what this actually entailed for me was being required to be flexible and always available. If you work late into the night, which is a common occurrence. You'll still be required to show up the next morning, and assuming the workload for that day permits it you'll get to leave a few hours early. TLDR; If you enjoy completely setting your life aside for a below-average salary in an unrewarding role all while fearing any day could mean unemployment then this place is perfect. Everything I've written here is from my own personal experience and perspective. Every team is treated vastly different and seemingly operates independently. So your experience with SkuVault can vary drastically.
