Pros
An elegant, disruptive product with a compelling mission and strong delivery. Very smart, motivated, and passionate employee base.
Cons
I feel like I'm watching Death of a SaaS salesman play out right before my eyes. We have an amazing product, an amazing opportunity...lots of pipeline...yet it's nearly impossible to make real money. Why? Because commission rates are at the absolute bottom of the market. If you've been accustomed to a typical SaaS commission rate of 10%...you will NOT find that here...not even close. At Slack, your commission rate will be at 3% or less. Yes, it's true... if you close a $1M deal, you will only get paid about $30K before taxes. It's unclear whether this is a CEO driven philosophical shift in not rewarding the revenue generators of the company or whether it's because Slack sales mgmt has come from non-enterprise sales roles at companies or channels where they have historically underpaid sales people (ie. DropBox, SFDC Commercial/SMB, LinkedIn etc)... but it's become a shock that has rippled through our sales org at the cost productivity. It's demoralizing, distracting, and disappointing, especially for the newer sales hires who were misled to believe they'd be able to make real money.