Smarsh Application Support Engineer II reviews

4.8

91% would recommend to a friend

(3 total reviews)
avatar

Kim Crawford Goodman

91% approve of CEO

91% positive business outlook

Reviews by job title

3 reviews
5.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has implemented an excellent system for recognizing employees through the portal, which not only acknowledges their hard work and achievements but also serves as a great source of motivation. This recognition program helps boost morale and encourages continued high performance. In addition to the recognition, employees also receive rewards that can be redeemed, adding further value and appreciation for their efforts.

Cons

A possible drawback is that inconsistent recognition may cause some employees to feel overlooked or perceive favoritism

avatar
Smarsh Response
1y
Thank you for sharing your thoughtful feedback. We’re glad to hear the recognition program is making a positive impact. We understand the concern around consistency and will work on making recognition more inclusive and balanced. Your suggestion for periodic events and mementos is a great idea—we’ll definitely explore how to incorporate it meaningfully.
5.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I recently advanced to Application Support Engineer II, thanks to the unwavering support from my fantastic team. It's a great environment that truly values collaboration and growth

Cons

One challenge at SMARSH is that workloads can sometimes be overwhelming, and communication needs some work. However, the team spirit is fantastic, and management is working on improvements.

avatar
Smarsh Response
1y
Thank you for sharing your experience - and congratulations on your recent promotion! We're glad to hear that you feel supported by your team and that collaboration and growth are key parts of your experience here at Smarsh. At Smarsh, we operate at a fast pace to stay ahead in a rapidly evolving industry, and we recognize that this can sometimes lead to challenging workloads. However, we believe that through strong teamwork and continuous improvement efforts, we can find ways to manage these challenges. We encourage teams to communicate openly and look for ways to reduce non-value-added (NVA) work to create better balance workloads so everyone can thrive in this dynamic environment. We appreciate your dedication and the great work that you do!
1.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Work-from-home, Managers are helpful but nothing is in their hands.

Cons

HR team and Finance team are not money minded always think of doing lay off and cutting benefits. For everything the add a word call company policy

Glassdoor has 514 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.