Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
2.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I learned a lot during my time at Smarsh. I had the opportunity to work with some amazing people who took their time in educating and working with me to help make the Smarsh systems more robust and more reliable. Employee perks were great, although it felt like the company was holding onto a fresh startup mindset, which new management was pushing to move away from.

Cons

New management that was brought in to the Site Reliability Engineering team did not want to see the entire team succeed. For myself and others on the team, there was no focus in helping to grow, adapt, and succeed. For me personally, there was collaboration between management and HR to eliminate me from the company. Management's goal should be on helping their employees grow and succeed, but unfortunately for me, my use of FMLA resulted in discrimination, backed by HR. Ultimately I decided to leave Smarsh because of this discrimination and because of family health issues that demanded my attention. I can only believe that HR's involvement in this decision was entirely due to a lack of FMLA education, and I hope that either that HR representative is no longer with Smarsh or has been properly informed on how NOT to handle such issues going forward.

3.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

In-demand product, many good leaders throughout the larger org, operational teams support the teams well, many great personalities that are a joy to work with

Cons

Marketing leadership lacks sophistication, EQ, and even basic understanding of modern demand generation practices and choose instead to invest the team's energy in ineffectual initiatives. This has led/is leading to turnover of top performers, and this will continue unless leadership improves.

Viewing 310 - 312 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.