Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
2.0
May 28, 2021

A once great Portland employer

Recommend
CEO approval
Business Outlook

Pros

Lots of very current tech here, if you're looking to stay current with your skills it could be good experience-wise.

Cons

Culture has degraded over time. It's now all about money. Portland vibe is gone, this is your standard American corporation, bureaucracy and hierarchy above all else. Private equity runs it behind the scenes, so most everything is a facade to service rich people from LA. M&A a big part of their current growth strategy, if you like Machiavellian intrigue you'd be a good fit. While it was a good work experience, the work culture experience had degraded. Upper management and I no longer shared a mutual ethos. Sad to have watched it happen, as it was once enjoyable.

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Smarsh Response
5y
Smarsh has had tremendous growth and success over the past several years and we know your work contributed to that success, thank you! We do value innovation; your compliment on leveraging new tech resonates with us. At Smarsh, we take our core values (People First, Inspire Confidence, Embrace the Impossible) to heart and they guide our actions, big and small. What has changed in the past few years in going from 200 to 900 employees is how we see our core values manifest in day to day operations, because with that growth requires scale throughout the organization. Our private equity investors help us grow - both through organic and through inorganic (M and A) growth, and while we respect and appreciate your feedback we respectfully disagree with the assessment we use Machiavellian tactics. But we do value differing opinions and the right to speak them freely. Most importantly, thank you for sharing feedback and for all the contributions you have made at Smarsh during your tenure.
5.0
May 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Transparency on Company business, Time flexibility

Cons

none none none none none

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Smarsh Response
5y
LOVE, LOVE, LOVE to hear this! We truly value our incredible Smarshians and we will keep up the good work and always strive to be even better.
Viewing 337 - 339 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.