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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      484 reviews
      5.0
      Apr 9, 2025

      Outstanding Performance and Dedication

      Sr technical support engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am profoundly impressed with the HR team's dedication and professionalism. Their ability to effectively manage and support our workforce is truly commendable. I would like to extend my heartfelt gratitude to Poonam Bajaj for her invaluable guidance and support. Having worked in top-tier multinational corporations, I have never encountered such a warm, friendly, and supportive HR team. Special recognition goes to Nichelle, Raghavendra, Kritika, and Niveditha for their exceptional handling of my entire onboarding process at Smarsh. I always feel comfortable reaching out to them with any queries, and they consistently demonstrate a remarkable level of approachability and professionalism, devoid of any attitude that is often observed in other companies. They are true rockstars and deserve a resounding applause for their outstanding contributions!

      Cons

      Nothing so far and everything is going pretty smooth.

      avatar
      Smarsh Response
      1y
      Thank you so much for your kind words and thoughtful feedback. We’re truly grateful for your appreciation of the HR team, and we’ll be sure to pass on your recognition to them. It's heartening to know you feel supported and welcomed. We also appreciate your suggestion on quarterly 1:1s with Directors—it’s a great idea and we’ll certainly consider it to enhance connection and collaboration across teams.
      5.0
      Apr 9, 2025

      Solid company, supportive culture, great prospects

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Progression opportunities are clearly defined, - Pay is fair and bonus is predictable, - Great culture of helping each other out, whole company benefits, - There's some seriously impressive Execs to look up to.

      Cons

      A LOT of work to go around

      avatar
      Smarsh Response
      1y
      Thank you for your thoughtful feedback and your clear commitment to the company’s success. We’re glad you value our culture, leadership, and growth structure. We hear your concern about workload and truly recognize the importance of addressing team capacity. Your point on burnout is well taken, and we’re actively reviewing ways to better support our people.
      3.0
      Apr 5, 2025

      Smarsh is good company for technical people

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Good Salaries. 2. Good work-life balance 3. Good Perks and Incentives 4. Fund Parties and Quarterly Outings 5. Very friendly HR team.

      Cons

      1. Management is more cost-oriented. 2. No Job security.

      avatar
      Smarsh Response
      1y
      Thank you for sharing your honest feedback. We're glad you appreciated the compensation, work culture, and HR support. We understand your concerns around cost focus and job security—these are important areas, and we’re continuously working to improve stability while balancing business needs. Your contributions were valued, and we wish you the very best ahead.
      Viewing 337 - 339 of 484 Reviews
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      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.