Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
4.0
Dec 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is small with many different products and processes to master. A constant learning experience. If you see a problem and have an idea how to solve it you are fully backed by management and co workers.

Cons

Many processes can at times be tedious and manual. Restricted access to higher level systems can leave you frustrated.

4.0
Dec 18, 2020

Growing company with a great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay and benefits are very competitive - Company is very transparent - monthly all-staff meetings where leadership is very open about how the company is doing and plans for the future - Company is, for me at least, the perfect size: big enough that you don't worry about them making payroll or providing benefits, but small enough that you can do a lot of different things and really make a difference - Great culture! Friendly, supportive, and willing to listen to suggestions.

Cons

- Like many companies of their size, they sometimes suffer from a lack of maturity in terms of processes and standards. I do think they are aware of this and even in the short time I've been here, progress has been made. - There has not been much emphasis on learning/development - People are VERY busy - I think burnout is a real risk. Again, I do think the company's aware of this.

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Smarsh Response
5y
We 100% agree with your review title! As a growing company, we place a high importance on continuous improvement in our processes and standards so we can scale up effectively. Thank you for highlighting that we are willing to listen to suggestions – a key element of effective improvement is using feedback to inform decisions. Learning and development has been an important area of focus for Smarsh, and we continue to put significant emphasis in this area. A few L and D initiatives include holding topical training sessions every week, having over 1,500 on-demand training courses in our learning management system, our scholarship program for individual training and our mentorship program. Of course, as you mentioned, people are very busy and it can be challenging to create time to participate in L and D programs – but, we appreciate your feedback and welcome any ideas you have towards L and D and ways to improve work-life balance.
2.0
Dec 17, 2020

Feedback

Recommend
CEO approval
Business Outlook

Pros

Less work, easy accessibility to engineering team, good colleagues.

Cons

No career growth discussion, regional politics.

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Smarsh Response
5y
Having easy access to your team and valuing your colleagues certainly contributes to a collaborative and positive experience at Smarsh. With regards to career growth, Smarsh absolutely values professional development and provides several learning and development programs that we encourage our employees to participate in to foster their career growth. Hearing your feedback is important, it lets us know we need to create more awareness of these programs. I would like to know more about your comment on regional politics, please feel free to reach out directly to me to continue the discussion.
Viewing 361 - 363 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.