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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      484 reviews
      3.0
      Nov 19, 2021

      Solid Company, Inadequate Leadership in Marketing

      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      In-demand product, many good leaders throughout the larger org, operational teams support the teams well, many great personalities that are a joy to work with

      Cons

      Marketing leadership lacks sophistication, EQ, and even basic understanding of modern demand generation practices and choose instead to invest the team's energy in ineffectual initiatives. This has led/is leading to turnover of top performers, and this will continue unless leadership improves.

      1.0
      Feb 15, 2013

      Maybe a turnaround?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office location in the heart of downtown. Email archiving product works for the small niche that they serve. The VP of Sales and Operations left the company! The marketing executive does a decent job with what he has to work with. There are a good number of quality support, sales, service employees that work hard and are very competent.

      Cons

      niche product serving primarily financial institutions, micro-management through out the entire leadeship team, very "clicky" environment.

      3.0
      Oct 1, 2012

      Good culture but it's fading.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of smart and dedicated people to work with. Plenty of technical challenges. Room for growth. Smarsh can be a fun place to work. Lots of good parties.

      Cons

      A recent change in management has alienated many of the earlier employees. They appear to be prepping the company to sell, and this has happened to some degree. Pay raises are practically nil for a small start-up.

      Viewing 79 - 81 of 484 Reviews
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      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.