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Smart Data Solutions

Engaged Employer

Smart Data Solutions Support Engineer reviews

2.1

Be the first to recommend this company

(3 total reviews)
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Shashi Yadiki

Not enough data to show CEO approval

Ratings by category

3.1

Diversity & inclusion

2.7

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

2.0

Culture & values

2.0

Work/Life balance

Ratings by demographic groups

Reviews by job title

3 reviews
1.0
Feb 19, 2025

Terrible Leadership / Layoffs / Micro Management / Cheap

Support engineer
Recommend
CEO approval
Business Outlook

Pros

There are good people working here that want to help and provide good service. Alas, there is too much mud to slog through.

Cons

There is so much wrong with this company. The only real concern is bringing in new business. It doesn't matter that we can't support the customers we have or provide the service they need. We rush to implement new logos regardless of our ability to support them. In the end our CSAT scores are horrible. We hire noobs out of college, because we refuse to pay seasoned developers. These noobs are smart and hard working, but they have no idea they are working for a crap organization. My advice is to run. Run far and run fast. This company will grind your soul to bits and then laugh as they tell you to leave so they can make their numbers look attractive to the board. Did I mention they are Private Equity owned. Yes. Running lean and cheap to squeeze every last bit of profit from a crappy company. Do yourself a favor. Get a job at Starbucks and take advantage of the free coffee. You'll be much happier in the long run.

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Smart Data Solutions Response
1y
Thank you for taking the time to share your experience while employed. We are glad to hear you enjoyed the connections you made with your coworkers. One of our Core Values is Obsession with Client’s success, and it is our top priority to ensure we are meeting client's expectations. Hiring managers outline the skills and requirements of the job before the job is posted, and all technical employees are required to pass a technical test as part of the hiring process. We are in a high growth mode and continue to invest in diversified talent as well as additional tools to meet business demand. We have made significant progress and continue to strive to innovate and enhance our quality of service. This is an exciting time to be a part of SDS as we encourage all employees to share their feedback and ideas as we continue to grow.
2.0
May 10, 2024

Hard work is rewarded with more work.

Support engineer
Recommend
CEO approval
Business Outlook

Pros

Good pay, decent benefits, worked from home.

Cons

false sense of urgency. The workload provided is way more than what is possible in a 40 hour work week. Even with a vast increase in company revenue, no one received more than a 3% raise while inflation was at 9%.

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Smart Data Solutions Response
2y
We appreciate your feedback on Smart Data Solutions. Employee feedback is essential for retention and growth. Smart Data Solutions is continuously looking at ways to support our teams. We evaluate our interview process regularly to meet team and business needs and merit procedures annually to ensure we are competitive in the market.
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