Does Smart & Final pay their employees well?

According to anonymously submitted Glassdoor reviews, Smart & Final employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Smart & Final. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Smart & Final?

38% of Smart & Final employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smart & Final 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Smart & Final?

Cashier (106) , Sales Associate/Cashier (47) , Sales Associate (24) , Service Clerk (23) , Associate (19) , Assistant Manager (14) , Store Manager (12) , Front End Cashier (11) , Load Crew (11) , PIC (Person In Charge) (11) , Key Carrier (10) , Supervisor (10) , Grocery Clerk (9) , Overnight Stocker (9) , Store Associate (9)

What are the pros of working at Smart & Final according to real employee reviews?

"Good people and a decent company" ((in 36 reviews)); "I have bee working as a cashier for 2 years and we have great customer service and hours are flexible." ((in 35 reviews)); "Benefits are good." ((in 34 reviews)); "The customers are great and coworkers can be fun!" ((in 24 reviews)); "Employer has a flexible schedules." ((in 17 reviews))

What are the cons of working at Smart & Final according to real employee reviews?

"Low pay and vary hard to move upward in the company." ((in 55 reviews)); "One manager was terrible at managing" ((in 26 reviews)); "Blatant favoritism with certain employees, over looking poor work and moral ethics by management." ((in 22 reviews)); "No work life balance at all" ((in 13 reviews)); "30 cent raise when you know you deserver more than triple that." ((in 9 reviews))

What are employees saying about Smart & Final layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smart & Final layoffs and their outlook for job security at Smart & Final in 2026.

What are the top reviewed Smart & Final locations?

Los Angeles , Commerce , San Diego , Riverside , San Jose , Sacramento , San Francisco , Huntington Beach , Long Beach , Las Vegas , Palmdale , Chula Vista , Phoenix , Bakersfield , Visalia , Fresno , La Habra , Lakewood , North Hollywood , Pasadena , Modesto , Simi Valley , Salinas , Seaside , Encinitas , Fullerton , Northridge , Santa Ana , Danville , Oakland

Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)

David G. Hirz

36% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews

3.0

Dec 9, 2024

first job

Cashier

Recommend

CEO approval

Business Outlook

Pros

The work environment with coworkers was pleasant. As a cashier, my main responsibilities were greeting and attending the customers, maintaining the front area clean, Pretty cool coworkers, diversity in ages and ethnicities.

Cons

The managers weren't the best, hey had their favorites. They didn't give more hours even if you asked for more. The ones that got the most, they made sure to keep them below full-time hours to not give them full time benefits.

1.0

Dec 9, 2024

Horrible management

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

You definitely have some customers that make it worth being there sometimes. Like when it’s busy, makes day go by faster

Cons

The way you are treated by management and some customers really starts to break you. Management likes to degrade their employees and never have the employees back when things go wrong. (Especially when it’s not the employee's doing) Management also loves favoritism. Which is a real bummer when you work really hard and it’s never recognized because you are not a managers favorite.

4.0

Dec 4, 2024

Good

Grocery associate

Recommend

CEO approval

Business Outlook

Pros

Always something to do in terms of work

Cons

Management can make or break efficiency, communication, and overall morale

Viewing 37 - 39 of 772 Reviews

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Smart & Final

Smart & Final reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

first job

Horrible management

Good

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