Does Smart & Final pay their employees well?

According to anonymously submitted Glassdoor reviews, Smart & Final employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Smart & Final. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Smart & Final?

38% of Smart & Final employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smart & Final 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Smart & Final?

Cashier (106) , Sales Associate/Cashier (47) , Sales Associate (24) , Service Clerk (23) , Associate (19) , Assistant Manager (14) , Store Manager (12) , Front End Cashier (11) , Load Crew (11) , PIC (Person In Charge) (11) , Key Carrier (10) , Supervisor (10) , Grocery Clerk (9) , Overnight Stocker (9) , Store Associate (9)

What are the pros of working at Smart & Final according to real employee reviews?

"I have bee working as a cashier for 2 years and we have great customer service and hours are flexible." ((in 40 reviews)); "Benefits are good." ((in 38 reviews)); "They will give you hours and you’ll meet some great people but the company doesn’t know what they are doing." ((in 34 reviews)); "Overnight manager was great and we got to listen to music." ((in 27 reviews)); "The customers are great and coworkers can be fun!" ((in 22 reviews))

What are the cons of working at Smart & Final according to real employee reviews?

"Low pay and vary hard to move upward in the company." ((in 55 reviews)); "Blatant favoritism with certain employees, over looking poor work and moral ethics by management." ((in 23 reviews)); "No work life balance at all" ((in 13 reviews)); "30 cent raise when you know you deserver more than triple that." ((in 9 reviews)); "Upper management completely out of touch, labor scheduling is a joke." ((in 8 reviews))

What are employees saying about Smart & Final layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smart & Final layoffs and their outlook for job security at Smart & Final in 2026.

What are the top reviewed Smart & Final locations?

Los Angeles , Commerce , San Diego , Riverside , San Jose , Sacramento , San Francisco , Huntington Beach , Long Beach , Las Vegas , Palmdale , Chula Vista , Phoenix , Bakersfield , Visalia , Fresno , La Habra , Lakewood , North Hollywood , Pasadena , Modesto , Simi Valley , Salinas , Seaside , Encinitas , Fullerton , Northridge , Santa Ana , Danville , Oakland

Smart & Final reviews

3.1

38% would recommend to a friend

(772 total reviews)

David G. Hirz

36% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smart & Final has an employee rating of 3.1 out of 5 stars, based on 772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart & Final employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

772 reviews

3.0

Dec 22, 2009

OK

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Work around your schedule. Good temporary job while attending school. Some employees are motivated and are willing to work. .

Cons

New LLC ownership. You can tell that any new programs that are implemented are just to make the company valuable before they sell it again. Not a "family" feeling at all. A LOT of ass kissing of higher ups. If you are black listed it is very obvious they are trying to get you fired. Some DM's ask for so much that they basically set you up to fail. Not enough labor. Ask us to do more with same or less labor.

3.0

Nov 20, 2009

It's OK, but not great

Transportation

Recommend

CEO approval

Business Outlook

Pros

Good benefits package, pay it's OK. Pays your bills and the hours are M-F 8-5pm

Cons

No opportunity to move up and get promoted in the department. They hire people from the outside instead of given current employees the opportunity to move up even with a degree. Same work every day no new things coming your way & no new responsibilities.

2.0

Sep 30, 2008

Smart N Final needs to learn to walk before they run

Store manager

Recommend

CEO approval

Business Outlook

Pros

The hourly employees. They seem to remain positive with all the new programs & never ending changing store policies that are being implemented.

Cons

There are several new programs which are implemented but without additional labor, there is "them vs. us" attitude when it comes to corp & store associates, no more "family" style, you feel as if we are just numbers.

Viewing 769 - 771 of 772 Reviews

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Smart & Final

Smart & Final reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

OK

It's OK, but not great

Smart N Final needs to learn to walk before they run

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Jobs at Smart & Final