SmartAsset reviews

4.2

83% would recommend to a friend

(210 total reviews)
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Michael Carvin

88% approve of CEO

85% positive business outlook

SmartAsset has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartAsset employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

210 reviews
2.0
Apr 9, 2023

Awful

Recommend
CEO approval
Business Outlook

Pros

Remote, work from home, casual dress on remote meetings

Cons

Uses slack for constant monitoring, watches your hours, plan to make 80 dials a day, 2 on camera meetings a day

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SmartAsset Response
2y
Thank you for your review and feedback. We are happy to see that you listed our remote working environment as a positive! As a remote first company, we value our team’s autonomy and we use tools such as Slack & Google Meet for our internal meetings to help us engage, collaborate and communicate more effectively.
2.0
Feb 8, 2023

Wrong direction

Recommend
CEO approval
Business Outlook

Pros

-Healthcare - remote environment - free Grubhub -stipend Fitness reimbursement -peer interaction -monthly contests /opportunities to win weekly contests

Cons

-Managers micromanage at the wrong time -show minimal empathy & appreciation during stressed times -Allowing blatant lateness from reps and minimal discipline -Management at times under qualified to lead other adults -Terrible inter sales department communication leading to poor customer service in real time -Outdated internal systems

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SmartAsset Response
3y
We appreciate your feedback. Glad you like our perks. We think they are pretty great too! Please know that at SmartAsset we are continuously striving to provide our Management team with the tools they need to make their teams successful, satisfied and rewarded. These tools include ongoing training on ways to successfully manage, educate and empower their teams. We are also proud of our open door policy. We want to give our folks a voice and we welcome honest conversations. Again, thank you for your candid feedback.
1.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

A very socially responsible company. At face value, they have a good story. The health benefits are good.

Cons

*Had IPO on their sights, instead of building a sound process. *No real sales process. *Very young, inexperienced middle management made up of mostly of tenured AE’s. *No real training that prepares you for success. *Commissions are based on closed business staying on the platform for 3 months (monthly churn is 10%+). *Successes from management are based on their past success from previous companies (Yelp).

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SmartAsset Response
3y
Thank you for your constructive feedback regarding your experience. We are focused on equipping employees and managers with ongoing learning and development opportunities, such as our internal Leadership Development Program (LDP) and our partnership with LifeLabs for specific L&D workshops. We are also growing our Sales Training team, who are committed to building and constantly evolving the training curriculum for our AEs. We look forward to the new year and continuing to roll out new standardized processes for the team along with creating a more robust, comprehensive training program. And yes, we agree that SmartAsset as a socially responsible company, as philanthropy and giving back to the community are very important to us. All the best!
Viewing 28 - 30 of 210 Reviews

Glassdoor has 218 SmartAsset reviews submitted anonymously by SmartAsset employees. Read employee reviews and ratings on Glassdoor to decide if SmartAsset is right for you.