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      SmartAsset

      Engaged Employer

      SmartAsset reviews

      4.2

      83% would recommend to a friend

      (210 total reviews)
      avatar

      Michael Carvin

      88% approve of CEO

      85% positive business outlook

      Ratings by demographic groups

      SmartAsset has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartAsset employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      210 reviews
      4.0
      Dec 20, 2021

      Fast Growing Company with Growing Pains

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Salary and commission with plenty of boosters and incentives + stock options - Direct management is in tune with everything every AE is doing in the business - Upper management knows exactly where they are bringing the overall company - (Good be considered pro or con) but fully flexible work environment with some WeWork spaces opening up in the city for employees to go to

      Cons

      - Upper management setting unrealistic expectation for mid-level and low level management - They have incredible technology but haven't been able to figure out how to properly use it all yet with a database full of bad contacts - felt like most of the day was working off the system or when pushed to work off the system was having to research information to get good info - Not much training anymore outside of the 1st week your in the position - AE's battling it out to take ownership of contacts with so many rules of engagement that have so many loopholes

      avatar
      SmartAsset Response
      4y
      Hi this is Matthew Mason, VP of Sales at SmartAsset. Thanks for sharing your candid feedback! SmartAsset is a fast-growing company with aggressive, well thought out goals that our team often meets and/or exceeds. As you mentioned, we are very explicit about this during the interview process. Sales is certainly a challenging endeavor and we’re constantly looking for ways to improve our processes and remove any friction / inefficiencies. We're actively pursuing data enrichment solutions to ensure our AE's are spending more time reaching out to prospects and less time searching databases. Change doesn’t happen overnight, but as we aggressively scale we’ve also been investing in improving our sales operations, infrastructure and training with a handful of key hires and tech solutions. If you have any additional questions or concerns, please feel free to contact me. I’m always happy to chat and help. Have a great day!
      1.0
      Dec 1, 2021

      Should have noticed red flags from day one

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good place to start as a stepping stone. All the movers and shakers leave for bigger and better things. There is a reason why this company still needs funding and isn't actually making money. Was a great stepping stone but not more than a year. Cool people to work with and some of the platforms are pretty awesome. Compared to other companies the "high sales" is pretty average compared to other companies. Hence why the movers and shakers don't stick around long and it's a great place to start.

      Cons

      The interview process is ridiculous. My role now I interview people and I know after 10 min if they are good to hire. The fact that there are 2 hr interviews is absurd. Either management doesn't know what they're doing, or love to waste time. The turnover is also pretty high considering the amount of interview time needed to hire a person they will lose in a few months. And the micromanagement is suffocating and unnecessary.

      avatar
      SmartAsset Response
      4y
      Thanks for sharing your feedback. Appreciate you bringing these issues to our attention. I’m sorry to hear that you had a frustrating experience, especially in regards to the interview and training processes, which are vital to significantly scaling the team to keep up with SmartAsset’s growth trajectory. We take feedback very seriously, and we’re actively working to remove all friction and inefficiencies from our systems and protocols. Thanks again for your input and feel free to reach out with any additional questions or concerns. Have a great day!
      5.0
      Nov 3, 2021

      Solid place to grow

      Senior account executive iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great team of hardworking, intelligent humans who care about the mission and direction -More of a market need more than ever -Great culture -Solid comp structure and career pathing

      Cons

      -reps are not equipped with good enough technology to do their jobs -systems can be a bit overwhelming for a new hire -benefits not as good as they should be with all of the recent growth -No office yet

      avatar
      SmartAsset Response
      4y
      Thanks for the note! Agreed, we're actively working on improving everything noted in the "Cons" section
      Viewing 142 - 144 of 210 Reviews
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      ReviewsSmartAsset reviews

      Glassdoor has 218 SmartAsset reviews submitted anonymously by SmartAsset employees. Read employee reviews and ratings on Glassdoor to decide if SmartAsset is right for you.