SmartStyle reviews

2.6

24% would recommend to a friend

(25 total reviews)
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Hugh Sawyer

29% approve of CEO

22% positive business outlook

Reviews by job title

25 reviews

Reviews about "Culture"

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1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

None, none, none, none, none

Cons

This workplace runs on vibes, guesswork, and unanswered messages. Upper Management had an impressive talent for being completely unreachable while simultaneously expecting miracles. Responses took days — sometimes weeks — but urgency was always your problem. Hiring approvals were blocked or endlessly delayed, leaving teams severely understaffed while leadership sat comfortably on the sidelines asking why things weren’t running perfectly. Accountability flowed strictly downward. Authority? None. Support? Cosmetic at best. Problems were ignored until they became emergencies, at which point they were blamed on the people who had been begging for help all along. Communication was inconsistent, expectations were unclear, and burnout was treated like a personal weakness instead of a predictable outcome of chronic mismanagement. If you enjoy being set up to fail, blamed for systemic issues, and gaslit into thinking you didn’t “try hard enough,” this is absolutely the place for you. Otherwise, save yourself the stress and look elsewhere.

3.0
Jun 15, 2025

Basic

Recommend
CEO approval
Business Outlook

Pros

Easy schedule and interview and stays kinda busy

Cons

Low pay and hard to get hours if you don’t have enough

1.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

SOME training Supplies provided Love the stylists in my area Nice employee discount

Cons

LACK of education resources Lack of understanding and communication between ALL areas Horrible pay Horrible benefits Horrible attitudes

Viewing 1 - 3 of 25 Reviews

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