SmartStyle reviews

2.6

25% would recommend to a friend

(622 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

622 reviews
3.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Flexible hours High traffic being inside Walmart

Cons

Franchise owner and regional manager did very little to help when we were low on retain product and backbar product. Had to be very frugal with the products we used on clients and break our heads when we did not have the color that the client needed applied because there was a very low budget and sometimes we wouldn't get shipments of color for weeks, People would ask if the salon was going out of business because of how little retail product we had.

3.0
Sep 3, 2023

.

Recommend
CEO approval
Business Outlook

Pros

Ongoing training was a plus

Cons

Still expected salon to remain open posted hours even though we were short staffed

1.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

I honestly don't see any pros in working for this company other than meeting other great hairstylist.

Cons

The average hairstylist out of school make at least $12 an hour or commission, which ever is more, Smart style pay $7.25 and hour. They do not provide anything for extension hair style which is an extremely popular service now, yet if the stylist provide an extension service smart styles certainly is getting the majority of the money. I don't mind paying my way but I will not do the work and supply the products and give at least 60% to the company. I honestly think the Smart Style system is broken and need to be revamped in order to keep stylist so both the company and stylist can make money. The pay system and commission system they are using is antiquated. Smart style will continue to have high turnover and high theft if their pay system is not revamped.

Viewing 61 - 63 of 622 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.