Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 53 reviews)); "Most coworkers are fun to work with and make shifts go by quickly." ((in 33 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 20 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 20 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 55 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 17 reviews)); "No full time no benefits management lacking" ((in 10 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

3.0

Mar 28, 2026

pay

Waitress

Recommend

CEO approval

Business Outlook

Pros

good team to work with

Cons

busy shifts during summer holidays

3.0

Mar 6, 2026

Great place for first job

Front of house

Recommend

CEO approval

Business Outlook

Pros

Good for entry level and to gain experience in food

Cons

On your feet, could have better training system for POS

2.0

Mar 3, 2026

GM

Manager

Recommend

CEO approval

Business Outlook

Pros

Free meal daily. Easy enough job to do when staffed.

Cons

Company keeps changing leadership and direction. Identity is in crisis.

Viewing 4 - 6 of 827 Reviews

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Jobs at Smashburger

Senior Accountant – Shared Services