Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews)); "Good training" ((in 11 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 57 reviews)); "Managers always in position." ((in 32 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 26 reviews)); "Terrible upper management." ((in 19 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(167 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 26, 2014

Easy work for bottom of the barrel job, but pay is appropriate for the position: minimum.

Gse

Recommend

CEO approval

Business Outlook

Pros

Working in the Front Of House at Smashburger is a pretty easy job, especially if you have basic cash handling knowledge, communication skills, and work quickly.

Cons

Unless you're working a manager's position (Shift Lead or above), it's practically impossible to get decent hours, which are, of course, the most important part of working an hourly wages position. The management also tends to only relay information to the rest of the crew as needed, and the corporate offices make small (but sometimes annoying) changes to things like the menu descriptions without notice.

3.0

Mar 13, 2014

What started out great, ended up a Nightmare.

Cook

Recommend

CEO approval

Business Outlook

Pros

Great starting salary for cooks, a fun, friendly environment, the food.

Cons

The competition for hours, negative co-workers, and the all to high expectations of the management.

2.0

Feb 14, 2014

No Bueno

Shift manager

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed that I had great co-workers, easy work, the schedules tend to be pretty flexible.

Cons

The management tends be very unstable, we also had 3 district managers within a course of a year. The pay is not great, the managers like to take advantage of their employees.

Viewing 160 - 162 of 167 Reviews

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Jobs at Smashburger