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      Snap-on

      Engaged Employer

      Snap-on CSSR reviews

      3.3

      32% would recommend to a friend

      (4 total reviews)
      avatar

      Nick Pinchuk

      100% approve of CEO

      Ratings by demographic groups

      Reviews by job title

      4 reviews
      3.0
      Mar 26, 2025

      Great Job, Awful Team.

      Cssr
      Recommend
      CEO approval
      Business Outlook

      Pros

      You set the goal, unlimited work, great pay. Good friends Culture

      Cons

      Poor leadership, long days, fear tactics. No positive reinforcement.

      4.0
      Jul 18, 2024

      Long hours

      Cssr customer service sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      People look forward to seeing new product and you except when they can’t pay up on that day. Super discounts on tools.

      Cons

      Work long hours and even if you work your but off sometimes the route sucks and it doesn’t become worth it.

      3.0
      Feb 21, 2024

      Decent wage with very little training or support

      Cssr customer service sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Set customer list, company pays all business expenses, fun promotions, opportunity for advancement

      Cons

      Cssr's are not considered important by management as their main focus is to help franchisee's, when questioned about ethics you're shrugged off ie"how do we handle theft?', trainers point fingers at mistakes rather than train to make sure they don't happen again. Bonus structure is confusing, new cssr's rarely have everything, if anything, ready to go on their first day.

      Viewing 1 - 3 of 4 Reviews
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