Snapsheet reviews

3.9

74% would recommend to a friend

(300 total reviews)

Brad Weisberg

77% approve of CEO

68% positive business outlook

Snapsheet has an employee rating of 3.9 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snapsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

300 reviews
1.0
Aug 16, 2019
Recommend
CEO approval
Business Outlook

Pros

A small amount of the people that are here are decent people to play video games with in the break room. That's all.

Cons

Where to begin? Let's start with management within the CSO branch of the company. Generally incompetent and willfully ignorant about the morale and attitudes of their employees. Have no motivational skills beyond punishment for not living up to unrealistic expectations of production. The few times a person with decent managerial and interpersonal skills has been made into a manager they have been demoted, over less skilled managers, because the droves of people that are quitting or are being fired means there aren't nearly enough people to fill the CSO floor. Despite there being a major shortage of staff, and a massive push to always be doing more and hitting higher number: you will not be rewarded for hard work, you will be asked to do more with less time off because there is, of course, no coverage. You will not be promoted, and in the unlikely event that you are promoted the work load is added to and the raise in remuneration is laughable. It's been mentioned in other reviews, but bears mentioning again; the whole dystopian timed bathroom break thing is dehumanizing, but god forbid our managers and the almighty and incompetent QA lose some avenue to time you and dock you for having bodily functions rather than making phone calls.

1.0
Jul 28, 2019
Recommend
CEO approval
Business Outlook

Pros

It’s hard to even think of one. So far there haven’t been any missing paychecks.

Cons

Where to begin... Snapsheet models and advertises itself as this “scrappy startup”, when in reality it feels like nothing more than “corporate gone wrong”. Rules are implemented in the morning then people are disciplined an hour later for violating them. The entire company (customer service) operates on a “ahah gotcha” mentality, where managers (the bad ones...there are a few good ones) seem to be motivated by dispensing discipline vs actually motivating anyone to perform to their abilities. What other company times your bathroom breaks? You get two fifteen minute breaks. Walk away to get a drink of water? Counting against your fifteen. Take your break then an hour later have to use the restroom? Write ups incoming! That’s right...if you’ve run out of break time you better hold your bodily functions till lunch or the end of the day. Surprised they don’t issue Snapsheet branded buckets under your desk in case you can’t make it! Promotions are laughable. Great performance, never miss a day, and get great QA scores? Won’t even be interviewed. Friends / drinking buddies with your manager? Congrats...you’re promoter! Sexism and harassment are rampant! One manager actually asked another employee if he would be interested in having you know what with him and his wife. Avoid at all costs, unless you literally are one month away from living on the street.

1.0
Jun 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Their checks don't bounce

Cons

So many of these 5 star reviews are FAKE, which is extremely on brand for this company as they are essentially blowing smoke, hot air, lies, BS, distortions, and false equivalencies. They refer to themselves as a startup, which is laughable since they have corporatized dramatically (they have over 600 employees) and earn millions per year on top of their venture series funding. They get you in the door working there using a bait and switch tactic regarding your duties and expectations in the role. They also will tell you that they love to promote internally, which again, is completely false. If you want to work in the same position for 2-4 years before getting a minor promotion and an even smaller pay raise, then this is your place. The joke around the office used to be that if you kiss up to the right people you can be promoted to Acct Mgmt where you essentially do nothing. The work space and culture is TOXIC, filled with back stabbing coworkers and micro managing from all directions. No one outside of Support will know your name or ever care to know you because hemorrhage talent. Get used to hearing COVERAGE, GET IN THE QUEUE, and "Why are your numbers down today?" every single day (including Saturdays and Sundays). If you work in the Ops dept you will never be looked upon as a real/integral part of the company, only an identity-less drone thrown at an unsolvable problem. I think eventually they will scrap the entire support aspect of their product and focus solely on tech.

Viewing 199 - 201 of 300 Reviews

Glassdoor has 308 Snapsheet reviews submitted anonymously by Snapsheet employees. Read employee reviews and ratings on Glassdoor to decide if Snapsheet is right for you.