SoFi reviews

4.3

81% would recommend to a friend

(1,149 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,149 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
May 3, 2022

Pay Concerns

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits provided are ok

Cons

Just be aware that when they hire you at a certain "pay", they don't tell you that for the first 6 months of intensive training, tests, and possibly being let go, they will actually paying you way less than what they said until you fulfill this 6 months of training. Additionally, the trainers have different opinions on what passes or fails and this can be a big problem.

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SoFi Response
4y
Hello and thank you for taking the time to leave a review of your experience working at SoFi. We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. While teams may have different training periods and expectations, our goal is to set all of our employees up to be successful at SoFi. That said, we'd love the opportunity to connect with you 1:1 to better understand these concerns, especially your comments around different training standards, so if you are comfortable, please reach out to us at glassdoor@sofi.org so we can continue this conversation. Thanks again for the review!
1.0
Apr 30, 2022
Recommend
CEO approval
Business Outlook

Pros

None - don’t waste your time or mental health.

Cons

Toxic blame culture … if you want to operate like GE under Jack Welch, then you better figure out how to manage. FinTech? Go to Figure

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SoFi Response
4y
Hi! Thanks for the candid feedback, we're so disappointed to hear you did not enjoy working at SoFi. We have an ambitious goal of transforming the way people think about and interact with personal finance, which creates a really unique work environment. We're sorry if your mental health was affected, but we hope you were able to take advantage of some of the benefits we have to support our employees' wellbeing. You may have left before we rolled out our revamped manager training for new managers and newly promoted managers, which is designed to give them the tools to manage with empathy and best support their teams. Again, thanks for the review, we appreciate the time you spent working at SoFi, and wish you the best in your next job!
5.0
Apr 30, 2022
Recommend
CEO approval
Business Outlook

Pros

- Transparency at all levels of management, including weekly "ask me anything" sessions with CEO and other executives - Live the values, particularly putting members interests first - Great product portfolio and growth opportunity - Supports fully remote employees or at an office, as desired

Cons

- Currently the growth/fintech market segment is down so stock is down (but so is almost everyone)

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SoFi Response
4y
We're so happy to hear you are enjoying working at SoFi! We're laser focused on creating a world-class experience (and products!) for our members and building a place where our employees love where they work. That means living and breathing our values, which are at the core of how we think about hiring people, how we evaluate our own performance, and most critically, how we work together day-to-day. It’s not just what we do, but the how we do it! While we know external market factors are affecting our stock and other growth companies, we know we are setting SoFi up for long-term success. We hope you see it, too! Really appreciate the review, and for being on this journey with us to transform financial services as we know it. Take care.
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Glassdoor has 1,248 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.