SoFi reviews

4.3

81% would recommend to a friend

(1,148 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,148 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

• The recruiting process was straight forward. My recruiter gave me all the information about the process and next steps so I wasn’t left wondering. •SoFi kept me updated about my equipment being shipped to me so I could be prepared for my guest day of onboarding. •During the onboarding my trainer Britt was knowledgeable and happy to answer any questions about our training process. •To be able to experience a nesting period the way SoFi does it is incredible. I’ve never worked for a job where I felt there was support for me after training. If I have questions the entire team is there to help answer them.

Cons

The only downside is the in office day takes me an hour to commute to work one way.

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SoFi Response
5mo
Hello there, we appreciate you taking the time to leave us such a positive review! To discuss your experience further, we encourage you to reach out to glassdoor@sofi.org. Thanks again!
5.0
Dec 12, 2025

6 Month Updates

Recommend
CEO approval
Business Outlook

Pros

The easiest transition from my interviews, to the new hire process has been so smooth. The smoothest hire on i've ever experienced the recruiter provided so much information that I could come prepared to start my career at Sofi! Its been a great 6 months and I cant wait to see what the other 6 months will be

Cons

Everything was smooth and easy from the interview to being incorporated into Sofi

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SoFi Response
3mo
It is so rewarding to hear that your first six months as a Credit Disputes Specialist have been such a success, and we are thrilled that our recruitment team provided the seamless transition you needed to hit the ground running in your new career!
5.0
Dec 12, 2025

New Hire Experience

Recommend
CEO approval
Business Outlook

Pros

My experience was amazing. The communication with the recruiter and everyone involved in my hiring process was excellent. The team was very professional, organized, and responded immediately. All of my questions were answered, and the interview emails were well-structures, so i always knew who would be contacting me next and when. The timeframe for filling the position was exactly as communicated, which i truly appreciated-it face me a clear window to balance my prior commitments. I loved it never has a positive boarding experience before like this. Thank you I love the team at Golden Pacific Bank.

Cons

At Sofi Division is (Golden Pacific branch), I was hoping they would have a more structured training program in place, as well as their own It representative dedicated to this domain. Sometimes the requests weren't fully understood on the Sofi side. which made certain tasks a bit challenging. These are the only areas where i would like to see improvement. My manager does a great job training me but they should have a program or classes where the programs are shown for loan specialist and hands on job duties. I was fortune to have a great team and management that showing me and training me.

Viewing 607 - 609 of 1,148 Reviews

Glassdoor has 1,247 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.