SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The days are never boring as there is always a new pattern to be identified and mitigated

Cons

Fraud never sleeps so it's possible to have to work at 3 am randomly without warning since you're on call 24/7 365

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SoFi Response
5y
Thank you for being a part of the SoFi family, and for taking the time to leave a review of your experience so far. The Fraud team is an absolutely critical part in helping us achieve our mission, so thank you for all you do for our members. Last year we implemented a quarterly performance check-in program and a formal process to award merit increases. If you have additional feedback to share about our formal process, please reach out to your PBP directly. Thank you again for sharing your thoughts with us.
5.0
Apr 27, 2021

Great job

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, good workflow, fun coworkers

Cons

Can be slow at times

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SoFi Response
5y
We're grateful you're on this journey with us! Thanks for taking the time to leave a review of your SoFi experience - we're so happy to hear it's been overall positive. We're glad you're enjoying the work and some of the benefits we offer employees. Although we're biased, we too believe we work with some of the most genuine and passionate people in the world! No two days are the same at SoFi and we hope you are enjoying the dynamic work environment. If you have additional feedback to share, we encourage you to reach out to your manager, PBP, or email us at glassdoor@sofi.org. Thank you for being a part of the SoFi family!
1.0
Apr 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, great benefits, open concept work space

Cons

The company grew too quickly and has a veey poor, unskilled management team, often making snap decisions and changes in procedure and policy that are difficult too implement. Very little support is offered from an unseasoned over worked and poorly trained management team.

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SoFi Response
5y
Thank you for sharing a review of your SoFi experience, we're sorry to hear it didn't meet your expectations and that you didn't feel supported during your time with us. The industry is going through an unprecedented transformation, and we’re at the forefront, which means that change can feel constant. We believe our growth rate is helping set SoFi up for long-term success, and in turn is creating myriad opportunities for our employees to learn and grow. That being said, we acknowledge that this rapid growth comes with growing pains that we are conscious of and are working together to improve in the future. If you feel comfortable, we welcome any additional feedback so we can continue to improve the employee experience. Feel free to reach out to us at glassdoor@sofi.org. Best of luck in your future endeavors!
Viewing 667 - 669 of 1,143 Reviews

Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.