Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,143 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Feb 9, 2021

      Steadily improving but still a ways to go...

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at SoFi for a few years. Over this time SoFi has improved fairly dramatically. Areas which have improved over time: -Getting better at ensuring a variety of viewpoints into our products -We are utilizing customer feedback more than ever to fix things -Our culture is improving as the old guard filters out -The excitement around the IPO is real -There's a big opportunity in front of us to improve peoples financial lives

      Cons

      While SoFi have improved in some areas, we do face the following challenges: -We are understaffed relative to our aspirations -We do not do a great job prioritizing what work is to get done -Executive micro-managing is a thing (because Exec X says so is a theme) -Career growth is a challenge due to slow growth plans in 2020/2021

      avatar
      SoFi Response
      5y
      Thank you for the time you spent at SoFi and we appreciate you taking the time to share such a detailed review of your experience! We agree that we have an incredible opportunity to make a positive impact on people's lives. The next chapter in SoFi's growth evolution offers an opportunity for us to scale processes and create greater efficiencies for all teams. We’re always looking for ways to improve and evolve our technology, products, and organization to help set SoFi up for long-term success. If you have any additional details to share, we encourage you to send them to glassdoor@sofi.org. While you're no longer an employee, you'll always be a part of the SoFi family. Best of luck to you!
      2.0
      Feb 8, 2021

      Culture Chameleon

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Benefits and perks -Stunning office close to BART packed with amenities and an incredible staff property managers

      Cons

      -Despite it's prominence during company-wide all-hands - the company's values existed in name only, and were often contradicted from the actions leadership -Brilliant employees lacked resources needed to fulfill their potential -Overwhelming number of meetings that often suffer from the grandstanding and tendency for the loudest in the room having the least to say -It's not what you know, but who you know -No sense of accountability across leadership - blame is hot potato that ends up in the hands of those working hardest to propel the company forward

      avatar
      SoFi Response
      5y
      Thank you for taking the time to share your SoFi experience with us. We are disappointed to hear it didn't always meet your expectations. We agree that we have hired some of the best and brightest in the industry, and are committed to setting them up to succeed. Perhaps you left before we started rolling out our Manager Onboarding Program, which is designed to give new managers everything they need to know about managing people at SoFi, from how to foster inclusion and belonging on their team, to building their personal leadership brand. Our goal is to give all managers the tools they need to support and inspire their teams to do the best work of their lives. We sincerely value your feedback - we see it as a gift that will help us continue to move SoFi in the right direction. We encourage you to email us at glassdoor@sofi.org if you have additional thoughts on how we can improve the employee experience. Best of luck in your future endeavors.
      3.0
      Feb 5, 2021

      Anyone listening here?

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, compensation, bonus, stipends, technology

      Cons

      strange favoritism with the leadership team- feels cultic. leaders needs to be more inspirational and transparent with us. once a week all hands isn't productive and is draining (no important messages) What is the point of our engagement surveys when no one takes into account of what we want? Does anyone listen? Is it all talk and no action? I been wanting a 401K match for a while since I joined and the people team didn't reply. For a company that strives on values and making money right, they do not think about their own employees.

      avatar
      SoFi Response
      5y
      Thank you for taking the time to share your SoFi experience with us, and we're disappointed to hear it did not meet your expectations. Perhaps you left before we started rolling out our Manager Onboarding Program, which is designed to give all managers the tools they need to support and inspire their teams to do the best work of their lives. We conduct an annual employee survey and use those insights to create new programs to address employee concerns. For example, in 2020, our employees asked for more career development opportunities, so we have rolled out new career pathing programs for Operations, and are in the process of implementing a development program for employees in Engineering, Product, and Design. We know 401k matching is important to our employees, and will continue to keep it top of mind as we evolve our benefits offerings. Lastly, we never offer incentives to employees in exchange for a review on Glassdoor. We are proud to be able to offer every new hire a welcome kit so they feel a part of the SoFi family.
      Viewing 706 - 708 of 1,143 Reviews
      Related searches: SoFi jobs | SoFi salaries | SoFi benefits | SoFi interviews | SoFi conversations
      ReviewsSoFi reviews

      Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.