SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Motivated people and solving an interesting problem

Cons

Siloed company functions that made it feel like not everyone was rowing in the same direction

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SoFi Response
3y
First and foremost - thank you for taking the time to leave a review of your experience. And thank you for the time you dedicated to working at SoFi. We have ambitious goals to transform the way people think about and interact with personal finance - it is a journey! You're right about that :). Thank you for the feedback about siloed organizations; we know we have an opportunity to improve cross-team collaboration and communication. That is part of why we have quarterly team and company OKRs - to all get aligned on shared goals and run after them together. We are also looking at a new intranet tool that will enable us all to communicate and collaborate more efficiently. Wishing you the best in your next career endeavor, take care.
5.0
Feb 1, 2023

Best Place To Work!!!!

Recommend
CEO approval
Business Outlook

Pros

-Culture -Benefits (health, dental,vision) -Unlimited snacks -Growth opportunities -Leadership that truly wants to see you grow -Great work-life balance -Good PTO/sick time -Leadership

Cons

-No 401k -Sometimes too many meetings -

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SoFi Response
3y
We sincerely appreciate that you've taken the time to leave a review of your experience and are thrilled to hear you're enjoying working at SoFi. We truly believe our employees are the best in the world and have built our culture, programs, benefits, and perks around how we can best support and take care of them. We hear you on the 401k match and believe me, it's on our benefits team's radar as we continue to evolve our offerings. That said, feel free to follow up with colleagues if you don't know why you are invited to a meeting, I know I do! I ask 'what value do you see me adding to this conversation' or 'do you need me in this meeting or can we discuss via slack?'. I also encourage you to share this feedback directly with your manager. Don't hesitate to reach out (glassdoor@sofi.org) if you have any other questions or feedback to share about how we can improve your employee experience. Take care.
5.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Career growth, FINRA licensing opportunities, the startup/growth environment makes adaptability to change a must

Cons

Things rapidly change, and operations reps often feel the growing pains the most (can be both a pro and a con at the same time), cross-dept. communication and collaboration could be vastly improved, difficult to change schedule once you're set in a shift

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SoFi Response
3y
We love our Operations employees - ya'll are on the front lines helping our members get their money right every single day, so thank you for being a part of this critical team. And thanks for the review - we're so happy you feel like there is ample career growth, because that's a huge focus area for our company. You're right, you have to be adaptable and enjoy change to thrive at SoFi, and we realize that's not an environment for everyone. That said, we hope you feel supported by your manager, leaders, and team as we navigate change together. And we hear you about improving communication - we're evaluating new tools and opportunities to improve cross team communication. If you have any ideas, let us know. Thanks for the review, and for being on this journey with us. Take care.
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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.