SoFi reviews

4.3

81% would recommend to a friend

(1,141 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The days are never boring as there is always a new pattern to be identified and mitigated

Cons

Fraud never sleeps so it's possible to have to work at 3 am randomly without warning since you're on call 24/7 365

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SoFi Response
5y
Thank you for being a part of the SoFi family, and for taking the time to leave a review of your experience so far. The Fraud team is an absolutely critical part in helping us achieve our mission, so thank you for all you do for our members. Last year we implemented a quarterly performance check-in program and a formal process to award merit increases. If you have additional feedback to share about our formal process, please reach out to your PBP directly. Thank you again for sharing your thoughts with us.
5.0
Apr 27, 2021

Great job

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, good workflow, fun coworkers

Cons

Can be slow at times

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SoFi Response
5y
We're grateful you're on this journey with us! Thanks for taking the time to leave a review of your SoFi experience - we're so happy to hear it's been overall positive. We're glad you're enjoying the work and some of the benefits we offer employees. Although we're biased, we too believe we work with some of the most genuine and passionate people in the world! No two days are the same at SoFi and we hope you are enjoying the dynamic work environment. If you have additional feedback to share, we encourage you to reach out to your manager, PBP, or email us at glassdoor@sofi.org. Thank you for being a part of the SoFi family!
3.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

engaging work, team was great

Cons

bad management, focus on productivity means you are competing instead of cooperating with your team

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SoFi Response
5y
We appreciate the feedback, and are grateful for the time you dedicated to SoFi. We agree that our dynamic, passionate, and hard working employees are some of the best parts about working at SoFi! That said, we are disappointed to hear your experience with management didn't meet your expectations. Our Operations organization, like many teams at SoFi, is metrics-driven so we can stay focused on our mission of helping our members achieve financial independence. Perhaps you left before we started rolling out our new manager training to give them the tools they need to support and inspire their teams. Thank you again for your honest feedback, and we wish you the best of luck in your future endeavors!
Viewing 937 - 939 of 1,141 Reviews

Glassdoor has 1,240 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.