SoFi reviews

4.2

80% would recommend to a friend

(283 total reviews)
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Anthony Noto

93% approve of CEO

82% positive business outlook

Reviews by job title

283 reviews

Reviews about "Compensation"

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1.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay and free snacks

Cons

Terrible management, extreme favoritism issues, HR does nothing

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SoFi Response
4y
First off, thank you for the 3+ years you dedicated to working at SoFi. Candid and constructive feedback like yours will only help us improve the employee experience, so thank you for taking the time to leave a review. We are so sad to hear your time at SoFi didn't meet your expectations. We are currently overhauling our manager training so people leaders have the resources, tools, and training to inspire their teams to do their best work in a fair, equitable, and supportive environment. If you are open to it, we would love the opportunity to continue the conversation so we can address your concerns directly. You can email us at glassdoor@sofi.org. We wish you the best of luck in your next career. Take care!
5.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

great culture and support from direct management

Cons

pay scale is a little tough to work with in operations, no schedule for raises

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SoFi Response
4y
First and foremost, thank you for being a part of the SoFi family. We're so happy you are enjoying your experience overall. As you may know, we're committed to creating a culture where people love to work, and that starts with amazing people (and leaders)! As you may know, we have a quarterly performance check-in program and a formal process to award merit increases and promotions. We also frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. We encourage you to voice any concerns to your direct manager, or your PBP. We see feedback as a gift that will only help us continue to build a best in class work environment. We would not be where we are today without our incredibly hard working and dedicated employees like you. Thank you for being on this journey with us, and for taking the time to leave a review.
1.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Work remotely lunch card allowance Great stepping stone for MLO's to just get your foot in the door.

Cons

Changed compensation plan 2 times in the past year for the worst. No transparency. Too many barricades to do your daily job functions. Management admits that processing is purposely not working files due to a transition to guaranteed rate. Too many to list.

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SoFi Response
4y
Hello, and thank you for your candid feedback. In true SoFi fashion, we are always looking to learn, iterate, and innovate - and we can't do that without constructive feedback like yours. We are very sorry to hear your time at SoFi has not met your expectations. While we're happy you have enjoyed some of the tangible and intangible benefits we offer employees, we are sorry to hear you feel a lack of transparency and barriers to do your job. We are aware of some of the challenges from a tools perspective, and can assure you that we are working on identifying a more efficient and streamlined system. We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. Additionally, we realize cross-team communication is an area of improvement - our most recent employee survey data showed that this is top of mind for many of our employees. We have a few ideas we are looking to implement, so stay tuned! Thank you again for your thoughtful review. If you would like to continue this conversation, we invite you to reach out to your PBP or email us at glassdoor@sofi.org.
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