Is SoFi a good company to work for?

SoFi has an overall rating of 4.2 out of 5, based on over 1,251 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 80% of employees would recommend working at SoFi to a friend and 82% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Senior Software Engineer and Director .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at SoFi?

80% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (49) , Director (26) , Mortgage Loan Officer (21) , Staff Software Engineer (20) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 170 reviews)); "The pay is good." ((in 79 reviews)); "My team was great and really helpful" ((in 46 reviews)); "great leadership for the most part" ((in 28 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 25 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 62 reviews)); "With no reach out from your direct manager who knows the names of your spouse and children?" ((in 32 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 30 reviews)); "Benefit is weak with no 401K match." ((in 28 reviews)); "Extreme favoritism, if you're not a yes man you won't get anywhere." ((in 16 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What are the top reviewed SoFi locations?

San Francisco , Salt Lake City , Cottonwood Heights , Jacksonville , Healdsburg , Helena , Seattle , Claymont , Frisco , New York , Charlotte , Cottonwood , Wilmington , Murray , Los Angeles , Dallas , Chicago , Inglewood , Sandy , Lewisville , Miami , Kansas City , Great Falls , Delaware , Santa Rosa , Orlando , Boston , Utahn , Millcreek , Evanston

SoFi reviews

4.2

80% would recommend to a friend

(283 total reviews)

Anthony Noto

93% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

4.0

Senior management

4.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

283 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Mar 16, 2021

A company that truly cares about their employees!

Associate

Recommend

CEO approval

Business Outlook

Pros

SoFi places it's employees front and center at all that it does. This can be seen in many ways to name a few... -Competitive compensation and benefits (a quarterly bonus!) -The continuous care around COVID-19 -Continuous growth and development opportunities -Having a team who is solely dedicated to the employee's experience at work -Recent creation of new manager training -Their Grow program!! -Great effort around DE&I - huge focus here!

Cons

It's a young company which means that not everything is figured out yet. But I find this exciting to be a part of a company that still has a growth mindset where you can give feedback! If you prefer fixed processes, this might be a challenging place to work.

SoFi Response

5y

First and foremost, thank you for being on this journey with us! We appreciate you taking the time to share your experience - we're so happy it's been a positive one so far. We agree that there is an incredible opportunity for our employees to shape the future of their careers, our company, and the entire fintech industry. We listened to employee feedback around development opportunities and manager training and have since rolled out programs like Grow and new manager onboarding training to help us create a culture where people love to work. We are at a pivotal time in SoFi's history, and our ability to be agile and open to learning and iterating is a critical part of our success. If you have any additional ways we can improve, please share with your manager, PBP, or email us at glassdoor@sofi.org. Thanks for being a part of the SoFi family!

2.0

Mar 12, 2021

Great benefits and perks, poor management.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Lunch stipend, quarterly bonus, free healthcare for most employees, working from home due to COVID-19. Great diversity and inclusion.

Cons

***10 WEEK pass or fail training*** MSR's are basically glorified call center agents. You answer to Workforce Management (WFM), not your manager. Your manager has no ability to go around what WFM says or does. Your schedule changes several times a day since WFM loves to push breaks around and/or add in random meetings last second. SoFi gives you plenty of PTO and sick time that you have to beg to be able to use, and if you have a last second emergency, best of luck to you, because they will not approve your PTO without a 3 day notice. Managers love to joke about the crash and burn lifestyle of working as an MSR for SoFi, but it isn't funny. The call volume DOES NOT allow for you to enjoy working from home because you are talking on the phone some 6/8 hours of the day. Your calls are constantly monitored and you are reprimanded on pretty much a weekly basis if you give the incorrect verbiage or information during a call. The money is fine, but it is NOT worth what you go through. Stay away.

SoFi Response

5y

We appreciate you taking the time to share your SoFi experience with us; we're disappointed to hear your time on the Member Service Representative team hasn't met your expectations thus far. This role is an absolutely critical part of our mission to help our members achieve financial independence. Our goal is to create the best customer service in the industry, which means we are committed to ensuring our team members are available at all times of the day to address our members' needs. That said, we truly believe that our people are our biggest differentiator, and if we take care of them they will take care of our members. Our Workforce Management team regularly looks at data to anticipate when members will contact us, and we staff our team according to the demand. Our WFM and leadership team are in nearly constant contact to make sure we have the right team in place to meet the high volume of calls we receive. We are committed to equipping managers with the tools and resources they need to create an inclusive, supportive work environment where their team can do the best work of their lives. We would like the opportunity to directly address some of your concerns, so we encourage you to reach out to your PBP, a trusted executive, or email us at glassdoor@sofi.org to continue the conversation. We really appreciate the feedback.

5.0

Mar 3, 2021

Great place to learn a lot about the financial industry as well as amazing growth opportunities!

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are outstanding! Great compensation (quarterly bonuses and consistent raises). Always iterating! At SoFi it’s always changing for the better whether it’s processes and procedures or just a new way of thinking that help you in your current job or for future jobs.

Cons

Nothing really to call out as a con, more of an opportunity: helping strong candidates get into the right role quicker. Sometimes there are great employees that might not be in the right role or they didn’t anticipate the role to be as difficult for them and there isn’t a great place for leaders to easily transition someone into a different role that might be a better fit in order to retain them as an employee.

SoFi Response

5y

We see feedback as a gift that will help SoFi continue to iterate, learn, and innovate, so thank you for taking the time to leave a review of your experience. We're thrilled to hear you have enjoyed the benefits we offer and feel our compensation program is comprehensive. We strive to ensure it's also an inclusive, fair, and equitable process. We've listened to feedback like yours about the need for more defined career pathing, which our People Team is developing, beginning with our largest teams, Engineering and Operations. We are excited to roll out these programs in 2021. Again, thank you for sharing your feedback, and for being on this journey with us!

Viewing 184 - 186 of 283 Reviews

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SoFi

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A company that truly cares about their employees!

Great benefits and perks, poor management.

Great place to learn a lot about the financial industry as well as amazing growth opportunities!

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