SoFi reviews

4.2

80% would recommend to a friend

(283 total reviews)
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Anthony Noto

93% approve of CEO

82% positive business outlook

Reviews by job title

283 reviews

Reviews about "Compensation"

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5.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Competitive pay with a quarterly bonus - Free lunch and/or lunch benefit - A terrific opportunity to work for a company and make an impact - CEO and Executive leadership are awesome - Inclusive culture, supported by actions, not just words

Cons

- Ambitious goals, so not for the faint of heart

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SoFi Response
5y
Thank you for the feedback! Our goal is to provide all employees with the opportunity to drive unparalleled impact in helping people around the world achieve financial independence, and we're so glad to hear that's been your experience at SoFi. We're especially thrilled that you're seeing the results of our focus on D&I to further create an inclusive culture where everyone is welcome, included and able to contribute. Feel free to relay any additional input to your manager, PBP or by emailing glassdoor@sofi.org so we can continue to improve.
1.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Ok pay, 100% health premium covered. $120 bi weekly for lunches, bonus quarterly if you qualify. They do free lunches and give out giftcards when you win stuff

Cons

First year there was ok. They let go of a whole mortgage dept and had to volun-tell a whole group of reviewers to move to money or flex. They over hired so they repurposed us for their use which we didn’t apply for. The schedule sucked so bad even when people left the company and their spot opened up, it wasn’t given to anyone else or even a chance to get it. We were monitored by a scorecard but they held our schedules. So we were a business needs team. The entire idea is chaotic. They switch up our schedules with barely any notice and affects our stats. There is no consistency in the job and your lunches and breaks are moved around so much. This is a basic call center job that is back to back calls. There are few managers that are good. Movement upward opportunities is “who you know” so suck up to who you need to move up. They don’t respect you. Culture and any kind of inclusivity is out the door. Its a joke that this place made me feel like my time there was a waste. Lesson learned and moving on from this terrible employer.

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SoFi Response
5y
Thank you for taking the time to share your perspective with us. We very much appreciate your feedback, as it helps us continuously improve as a company. Career development and internal mobility are top priorities and how we help our people grow. We continuously work to create opportunities to foster movement inside the organization while maintaining flexibility and agility. Sometimes, this means reallocating employees to where they are most needed to ensure we're able to meet the needs of our Members. We appreciate those who have made such shifts and support them in their new capacities. Thank you for sharing your experience with our management team. We regularly produce training and skills-based education for our leaders to help them take care of their team members while enabling them to support our members. We will take your feedback into account as we move forward. We're glad to hear that you enjoyed SoFi's benefits package; it's just one way we live our value of Taking Care of Our People and Helping Them Grow. We strive to ensure our employees are well taken care of so they be wholly focused on another one of our values, Putting our Members' Interest First. Things at SoFi have changed quite a bit over the last few years. We strongly believe these changes are for the better, but we recognize change of any kind can be difficult. We welcome any additional context you may want to share at glassdoor@sofi.org. In any case, thank you for your time at SoFi.
4.0
Jul 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Fair compensation, fair benefits, excellent at-home device support. High level of autonomy, progressive technology stack. Desire to maintain relationships even during these work-from-home times.

Cons

Organizational restructure has removed QA positions and almost all project management positions under engineering. The rapid removal of all QA positions left a large amount of work incomplete, and processes undocumented.

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SoFi Response
6y
We very much appreciate your candid feedback, and we're glad to have you as part of the SoFi family. We recognize how difficult it can be to part ways with valued team members. We hope you'll see that the recent changes to the Engineering, Product and Design org were made to support agile development. That being said, we know there are growing pains associated with any restructure, no matter how small. Burnout, however, is something we take very seriously and encourage you to reach out to your manager, People Business Partner and/or trusted executive to find a sustainable solution.
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