SoFi Tech Solutions Customer Service (CSR) reviews

First off, thank you for the time you dedicated to working at Galileo. We would be nowhere without our passionate, dedicated employees. We're glad you are enjoying the company, people, and facilities. We're disappointed to hear you're not feeling the impact of your work and or that you have growth opportunities. As you know, our internal mobility program launched for Galileo this year is dedicated to helping employees find jobs internally via our job board. We'd love to hear any specific feedback about your experience with the program. If you feel comfortable, we would like to continue the conversation to better understand how we can improve your experience. Feel free to reach out to us at glassdoor@galileo-ft.com, and we can discuss further. Thank you for being a part of the Galileo/SoFi family!

Thank you for the detailed review of your experience working at Galileo - we see feedback as a gift that will only help us improve! Glad to hear you enjoyed the team, but are disappointed to hear your feedback around 'in the moment' problem solving. You may have left before we started rolling out new processes to address customer concerns. We are extremely sorry to hear you were disrespected on the phone, and hope you felt supported by your manager and team. We wish you the best of luck in your career endeavors. Take care.