Soar Autism Center reviews

Thank you so much for sharing your thoughtful feedback and for your kind words about your experience at Soar Autism Center! We’re thrilled to hear that your time here has been so rewarding and that you’ve found leadership support, professional development opportunities, and our interdisciplinary approach valuable. Your passion and dedication as a Center Operations Director make a meaningful difference in advancing our mission every day. We also truly appreciate your suggestions for creating a process for local leadership proposals and fostering more collaboration among Center Operations Directors. These ideas resonate strongly with our commitment to continuous improvement and our core value of collaboration. We’ll thoughtfully consider these suggestions as we refine and grow our processes. Thank you for your hard work and leadership—it’s inspiring to see how you live out our values and create such a positive impact for the families we serve!

Thank you for taking the time to share your feedback with us. We are glad to hear you appreciated certain aspects of the resources provided to our clients and saw the value in our amazing team members here! We would like to address a few of the concerns you raised in hopes of continuous improvement. We are truly sorry to hear about the confusion surrounding outdated Behavior Intervention Plans (BIPs) in Central Reach. We completely agree that BIPs should always be up to date and reflective of the latest interventions being implemented. We are actively working on improving our rollout system for updated BIPs to avoid any miscommunication between team members. We appreciate you bringing this to our attention. We understand how unsettling it must have been to witness a turnover of BCBAs right when you joined. We’re currently taking steps to address the issues that led to these changes and stabilize our team. We’re committed to creating a more supportive and consistent environment for all staff members. We recognize that remote supervision can sometimes be less effective, especially when technical challenges arise. We apologize for the difficulties you faced with Google Meet and camera coordination. We are reviewing our supervision caseloads, processes, and tools to ensure smoother, more effective interactions between RBTs and BCBAs, regardless of whether they’re on-site or remote. We want to ensure every RBT has access to the guidance they need, both for certification purposes and to feel confident in managing challenging behaviors. We are also actively working to improve our scheduling processes across all of our centers. We appreciate your feedback here, and are aiming to ensure that our employees with other commitments, such as school, are able to have a satisfactory and efficient scheduling experience at Soar. The Early Start Denver Model (ESDM) is backed by over 10 years of research, including multiple randomized controlled trials, showing it helps children make significant progress. While it may not be as widely adopted as traditional ABA, this reflects the field’s gradual shift toward naturalistic, developmentally appropriate models—not a lack of scientific validity. ESDM is just as effective as methods like Discrete Trial Training (DTT) for young children with autism. By blending ABA principles into natural, child-centered routines, ESDM addresses developmental needs more flexibly than rigid, trial-based approaches. Delivering high-quality ESDM requires skill, and we're committed to continually refining our approach to ensure meaningful outcomes for the children and families we serve. We are genuinely sorry that your experience at Soar didn’t meet your expectations. We are committed to learning from the concerns you’ve shared. Your feedback is invaluable in helping us reflect and make the necessary changes, and we thank you again for sharing your experience with us. We wish you the best of luck on your journey to becoming a BCBA.