Question 1

Is Social Security Administration a good company to work for?

Accepted Answer

Social Security Administration has an overall rating of 3.0 out of 5, based on over 2,926 reviews left anonymously by employees. This rating has been stable over the past 12 months. 36% of employees would recommend working at Social Security Administration to a friend and 23% have a positive outlook for the business. The best reviews about Social Security Administration have been left by employees working as Legal Assistant, IT Specialist and Technical Expert.

Question 2

Does Social Security Administration pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Social Security Administration employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Social Security Administration. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Social Security Administration?

Accepted Answer

36% of Social Security Administration employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Social Security Administration 3.3 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Social Security Administration?

Accepted Answer

Claims Specialist (382), Customer Service Representative (244), Customer Service Representative (CSR) (156), Claims Representative (117), Benefit Authorizer (96), Attorney Advisor (89), Attorney (59), IT Specialist (53), Legal Administrative Specialist Benefit Authorizer (40), Legal Assistant (40), Contact Representative (38), Social Insurance Specialist (38), Benefits Authorizer (28), Legal Administrative Specialist (25), Claims Technical Expert (23)

Question 5

What are the pros of working at Social Security Administration according to real employee reviews?

Accepted Answer

"The job had good pay and hours." ((in 198 reviews)); "Work life balance is good" ((in 94 reviews)); "people are great and suportive to work with" ((in 87 reviews)); "decent benefits and time off" ((in 68 reviews)); "Flexible hours where I could go in anywhere between 6am and 9:30am and work my eight hours from there." ((in 58 reviews))

Question 6

What are the cons of working at Social Security Administration according to real employee reviews?

Accepted Answer

"Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" ((in 217 reviews)); "Training was long and intense only helped at the core." ((in 115 reviews)); "All managers have their own "pet projects" which cause MORE issues for staff doing the work." ((in 73 reviews)); "Very stressful and morale is low." ((in 32 reviews)); "Nepotism is rampant with generations of family and friends." ((in 31 reviews))

Question 7

What are employees saying about Social Security Administration layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Social Security Administration layoffs and their outlook for job security at Social Security Administration in 2026.

Question 8

What are the top reviewed Social Security Administration locations?

Accepted Answer

Baltimore, Chicago, Woodlawn, New York, Kansas City, Birmingham, Philadelphia, Richmond, Atlanta, Los Angeles, Boston, Jamaica, Washington, Dallas, Auburn, Falls Church, San Francisco, Houston, Wilkes-Barre, Saint Louis, Tampa, Detroit, Denver, Albuquerque, Seattle, Portland, Phoenix, Oakland, Pittsburgh, Cleveland

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Wilkes-Barre Data Operations Center (WBDOC)

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