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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,782 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.3

      Work/Life balance

      2.8

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jul 25, 2025

      Toxic work culture

      Benefits authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Healthcare and paid time off

      Cons

      Training is insufficient for the position. Mentors do not want assist in on the job training. I was told I had to be “hazed up” during training. Work culture is a mixture of Nepotism and cover your butt politics. Management is desperate for a check with no moral compass; they take no issue with lying on employees. The pay is not enough for the stress.

      4.0
      Jul 24, 2025

      Great job - I was on a great team

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits. Kind and professional coworkers. Interesting work.

      Cons

      Return to the office and work at SSA HQ. Inflexible management rules from upper management.

      3.0
      Jul 7, 2025

      Hardest Job at SSA

      Legal administrative specialist benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      once you are out of training (at least 9 months) the job is fairly independent. Your bosses give you your assignment and you just get it done. depending on the budget, there's typically a lot of opportunities for overtime.

      Cons

      The BA workload is heavy and the training is intense. Typically it either clicks for you or it doesn't, and if it doesn't most likely you will struggle. There is pressure to move work and if you struggle that can take a toll; job security is rock solid but overall satisfaction is low as evidenced by the dramatic drop of SSA’s ranking in recent annual employee surveys. Similar work at other agencies is paid at higher grade levels; SSA has historically put employees in lower grades than other agencies for similar work,

      Viewing 100 - 102 of 2,782 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,926 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.