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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,782 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Aug 21, 2022

      Good For Automatons

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, TSP (public version of 401k). If you like being a human automaton who wants to be micromanaged this is the perfect opportunity for you.

      Cons

      Extreme micromanagement: you are expected to take calls every single minute that is not a sanctioned break. If you go to the bathroom, management will question you about why you were off the phone for 5 minutes. Lots of lateral moves to positions with the same level of pay but twice the number of responsibilities required before any upward promotion. Leadership from the top down encourages managers to micromanage their people.

      2.0
      Dec 6, 2010

      Tainted Mentor-Trainnee Review Process

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent benefits and time off Training

      Cons

      strong favoritism inconsistencies lack of care by management ineptness of supervisors lack of positive feedback, even when deserved bedbugs supervisors lie about you on mentor and trainee reports bad neighborhood That combined federal campaign is no substitute for private charitable giving

      3.0
      Jun 20, 2022

      Good, But…

      Claims technical expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upward mobility, if you are deemed worthy. Flexibility in work schedules. Good Pay.

      Cons

      Very clickish. Much like the “Mean Girls” movie. It’s a do as I say, but. Pretend you have involvement. Management holds grudges and can hold employees back.

      Viewing 2689 - 2691 of 2,782 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,926 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.