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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,782 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      4.0
      Jan 23, 2023

      Ok

      Legal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, Schedule Work independently Telework

      Cons

      Work never ends. Too much workload, obsolete procedures Some arrogant attitudes from ALJ

      4.0
      Aug 20, 2022

      Great People to work with

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management was caring and compassionate. Other employees were incredibly dedicated and compassionate. They were a really great group of people to work with. You get to help the public navigate getting SSN cards, retirement benefits, disability benefits, and other. The office is well lit and small. It is a 8 hour work day, with frequent opportunities for overtime.

      Cons

      Training is really long and it's difficult to get timely OJT because of the high paced/high volume work loads. It is a great feeling when you are able to help the general public, but there is also the down side of dealing with the general public. There is also the emotional toll because you are seeing people dealing with some of the worst times in their lives such as homelessness, poverty, and illness. This is a daily occurrence. It is a high stress job. I also feel the pay is too low for the job requirements. That is a government issue though, and not the local office issue.

      Viewing 2731 - 2733 of 2,782 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,926 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.