The only draw back I see is management needs to trust their leads more. Stand behind their judgement good or bad. The building of morale during stressful events is needed more. I know first hand what it’s like to see all your hard work and your best ability go to the side due to poor planning. The need for food input from the leads and the people who make the food should be implemented . When all the managers make all the food decisions, people notice and stop visiting your establishment .