Sodexo reviews

3.5

60% would recommend to a friend

(10,174 total reviews)
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Sophie Bellon

65% approve of CEO

48% positive business outlook

Sodexo has an employee rating of 3.5 out of 5 stars, based on 10,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sodexo employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Even for introductory level employees, the pay and benefits are crazy good assuming you work full time, and position pay rates are competitively reevaluated every few years. I've been with the company 2 years, and working full time plus some overtime I get over 2 weeks of paid vacation a year, more sick time than I'll ever use, 401k matching, health insurance, etc. Diversity is a huge priority for the company and Human Resources actually does try to be a resource, and is very approachable.

Cons

High employee turnover rates means you're constantly having to train new people and biting your nails about how much staff you can keep on hand. Management varies widely from being incredibly anal and unpleasant to very approachable and understanding. Trainings are completely useless and have no application to your day to day activities whatsoever because the company is so large. If you work at a college campus, your unit may be suspended during the summer, forcing you to take vacation time or apply for unemployment. The health insurance plan (Cigna) is crap compared to some other options I've had elsewhere. Getting promoted from within can be tricky and wages are only re-evaluated once a year on your hiring anniversary, with no other assessments given of your work. Wage increases are usually quite minimal (10-40 cents).

1.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Nights and weekends off, benefits

Cons

Upper management is not in any way communicative with hourly staff, and the expectations are often unreal. I have been in charge of catering for the last two years and clients change their needs on a whim and it's just accepted. I can't plan my week at all! I've also seen an unbelievable amount of food waste, and then management says our food cost is too high? It makes no sense. Manager turnover is also extremely high, we are on our third catering manager in 2 years! People are not rained properly, hourly staff is highly undertrained, my job title is vague as my duties and responsibilities seem to change weekly with no explanation. My executive chef is the ONLY saving grace of this job, but he is still subject to the will of his bosses, and now our professional relationship is strained. He's now on vacation during one of our busiest weeks in MONTHS and I now have to work double duty as a result, but my GM says no overtime this week. I can only hope that this is not common throughout the company, but reading some of these other reviews it appears that this is how the company functions. Highly dissatisfied and I would not recommend working here at all, unless you like being mistreated on a regular basis.

2.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Many new experiences. Enjoyed the people I served. Was able to experiment with different styles of food.

Cons

Training was lacking. When I asked my supervisor for training and direction it was promised but it never came. I was then reprimanded for improper paperwork I had never been trained on. Supervisor also made me hire one of his relatives and she became an issue and would not follow direction.

Viewing 166 - 168 of 10,174 Reviews

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