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      SoftServe

      Engaged Employer

      SoftServe reviews

      4.1

      80% would recommend to a friend

      (1,575 total reviews)
      avatar

      Harry Propper

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Culture & values

      4.0

      Compensation and benefits

      4.0

      Career opportunities

      3.9

      Senior management

      SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 30, 2025

      Stay Away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very smart and collaborative associates under the director level

      Cons

      Leadership, from BoD to C-level and all the way down to SVPs are the worst that I or any of my former colleagues have ever seen. Zero direction or true strategy, narcissistic/egomaniacs leading the organization, and a WILDLY political climate that inhibits any long-term advancement unless you are Eastern European. The culture has degraded to a point where the culture is gone, constant in-fighting between teams and business units, leaders not seeing eye to eye, shady behind-the-scenes conversations and ZERO respect for the associates who work very hard for the organization. While the people outside of leadership are great, dont get fooled that the company is on a growth trajectory. Removing thousands of associates and reducing OPEX tends to show positive results... just unfortunate to see so many good people being taken advantage of. Its not shocking why the turnover is so horrendous. Unlimited PTO and Remote work is great, but have fun finding any valuable benefits as a US associate.

      avatar
      SoftServe Response
      9mo
      Thank you for taking the time to share your experience and perspective. We understand that experiences can differ, and we are sorry to hear that yours was not as positive as you had hoped. We do want to note that many of our associates – across different geographies and levels – share very different experiences, highlighting collaboration, professional growth opportunities, and a culture of innovation as key reasons they value SoftServe. While no organization is perfect, we continuously work on strengthening leadership practices, alignment, and transparency, guided by feedback from both current and former colleagues. We appreciate you recognizing the talent and dedication of our associates as well as the flexibility we provide. Your comments help us reflect on areas for improvement while also reinforcing where we are making progress. We wish you success in your future endeavors and thank you again for taking the time to share your thoughts.
      1.0
      Sep 28, 2021

      Do not recommend

      Business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      None I can really think of. Put your efforts somewhere else

      Cons

      No sales, bad leadership, no not understand how to be customer-centric

      1.0
      Jan 9, 2024

      Would give zero stars if possible

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing that I can think of

      Cons

      Broken sales culture, no systems in place for sales teams, Wild West sales organization, very poor leadership, zero intrateam collaboration, poor delivery

      avatar
      SoftServe Response
      1y
      Thank you for your feedback. We’re sorry you’re experiencing this at work. We want to highlight that we are working on creating a supportive sales ecosystem to be more transparent with goals and clear regional responsibilities. If you are experiencing issues with other teams or people, please reach out to your manager or local HR. In addition, please use our internal surveys to provide more details about your concerns along with any recommendations so we can focus on areas of improvement.
      Viewing 13 - 15 of 1,575 Reviews
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      ReviewsSoftServe reviews

      Glassdoor has 1,796 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.