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      Softworld

      Part of Kelly

      Engaged Employer

      Softworld reviews

      3.8

      64% would recommend to a friend

      (145 total reviews)
      avatar

      Chris Layden

      Not enough data to show CEO approval

      69% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      Softworld has an employee rating of 3.8 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softworld employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      145 reviews
      5.0
      Sep 29, 2024

      Hard work = tremendous results

      Senior recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Softworld for several years as a Technical Recruiter, and while we aren’t perfect, I truly value my experience here. It’s disheartening to read recent negative reviews, and I want to emphasize that WE ARE A GREAT PLACE TO WORK. Recruiting and sales can be challenging, but if you put in the effort, the rewards are substantial. My time in the Waltham office has been free of toxicity. While some colleagues enjoy going out for drinks after work, I’ve never felt pressured to join; my family always comes first. Management has consistently provided me with support, encouragement, and all the resources I need to thrive. Our Recruiting leader works tirelessly and genuinely cares about both the recruiters and the company. Whenever I encounter challenges, reaching out for help is easy and encouraged. Though we face growing pains and changes, my coworkers and I continue to excel together. I sincerely believe that Senior Management has our best interests at heart and fosters a healthy work-life balance. Those who are unhappy may not have found the best approach to work smart and maintain that balance, and it’s probably for the best that they’ve moved on. In closing, I take pride in being part of a team that values hard work, supports one another, and creates an environment where we can all succeed. Here’s to ongoing growth and success at Softworld!

      Cons

      As our team becomes increasingly remote, building relationships has become more challenging. Therefore, having more in-person meetings would be advantageous.

      avatar
      Softworld Response
      1y
      Thank you for being so thoughtful, as well as your honesty in relaying your experience at Softworld. The fact that you take such pride in both the place and performance of your work demonstrates how obviously valuable you are to the company. You're 100% right on the importance of clear/accessible communication, and the challenges associated with remote work. As we grow ever more in the coming year, that will be a constant challenge, but we're continually looking for ways to ensure connectivity and a greater sense of community. As to your comment on being disheartened by the few bad reviews on this website - I appreciate what you're saying, but I'd advise you not to sweat it. We have a demanding culture, high expectations, constant training, and a high sense of urgency. Although you and I (and many others) cherish that, and understand the rewards that accompany thriving within it... its not for everybody, and we're well aware that some folks will take their opportunities to express their displeasure. We're certainly not perfect, will always learn from any opinions (however negative) that are expressed in good faith, and everyone moves forward with what's best for them. Thank you again - if you have anything you'd like to add, I can always be reached anytime at 781-373-8452.l
      1.0
      Sep 27, 2024

      Toxic Environment, horrible management

      Delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better base salary and commission plan than other agencies, but this did not make up for the awful treatment from management

      Cons

      -Rude managers and team; will quite often receive verbally abusive emails even if you are working very hard -Management and sales team will never answer your calls/return calls or emails when you have questions, then when things go wrong you will solely get blamed even though you were trying to communicate any issues with them -Will not receive any praise for any big or tough deals you closed -0 time to spend with your children at the end of the day; will be expected to work late hours and/or weekends I would highly discourage anyone from taking a recruiting position at Softworld. Not only is there 0 work-life balance, but they will talk down to you and belittle you. They don't care how hard you are working, or if you closed big deals for them. You will get no praise or congrats for any of those tough positions. And if you're not willing to go out and drink with them, you won't get very far. I have worked at a few staffing agencies before, and was able to balance having children and being a recruiter. I was treated with respect and praised for my hard work. But not here. Also, if you like to get clarity on job descriptions before working on them, don't expect that here. 90% of the sales team do not answer or return your calls. When you find problems or things going wrong, management will not answer your calls, but they will have no problem sending your verbally abusive emails when things seem to be going wrong, which could have been resolved if they responded to your call/email in the first place. One manager in particular would call me during our 1:1's and talk poorly of other people she moved into manager or lead roles, or other recruiters, even after I was only on the job for a few days/weeks. It was very unprofessional behavior. It made me wonder what she was saying about me to others on the team. Overall, I was very uncomfortable being there as a result of this. Just do not work here. Don't do it. There are other places who will value you as a recruiter, treat you like a real person and with the respect you deserve.

      4.0
      Aug 22, 2024

      This is no place for personal attacks

      Technical recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job does require hard work and if you do that you will be handsomely compensated for it. The recent comments about a toxic environment are absolute hog wash. They are a personal attack and are totally unfounded. If being held accountable for your actions or lack thereof is micro management then I guess we are micro managed. I have personally seen upper management go out of their way to help people through some very difficult personal situations. Review a company or manager fairly and leave the personal attacks out

      Cons

      There does need to be more accountability for sales

      avatar
      Softworld Response
      1y
      I don't know who you are, but I'm sure you know who I am, so you're doubtlessly unsurprised by how much I love the in-context use of the term "hog wash." Thank you for sharing your thoughts - anything to add, I can be reached at 781-373-8452. But you probably knew that.
      Viewing 13 - 15 of 145 Reviews
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      ReviewsSoftworld reviews

      Glassdoor has 192 Softworld reviews submitted anonymously by Softworld employees. Read employee reviews and ratings on Glassdoor to decide if Softworld is right for you.