SolarCity reviews

It's a lot of work to take a customer through from start to finish with their solar project, and you are the main person responsible for doing so. Commission seemed very low for leads they gave to you, the only way to make a decent amount of commission would be to generate your own leads. You have to fight to keep leads you've been given otherwise they are quick to reassign them, even jobs that you've closed you need to stay on top of if there is any sort of delay for the job (very often) or somebody else will sneak in and take it and you won't get paid. It's not a terribly complicated or difficult thing to sell, so it must be okay for them to continue with low pay and very high turnover rates.

Management has no idea what they're doing and in turn many customers are angry at all the mess ups and are wanting answers. Management does not have answers except for "tell them to call back next week and watch their accounts". Completely unacceptable. High wait times due to amount of customers calling, overloading all the concierge and customer care lines. Pay is not nearly worth the stress and workload given to you on a daily basis. High turnover rate due to this. There are more cons but these are the main problems with working in this company. Completely unstructured with the right hand not knowing what the left is doing with many people touching a job, it's easy for one person to mess up and for the entire project to crumble.