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SolarCity

Acquired by Tesla

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SolarCity reviews

3.5

61% would recommend to a friend

(2,336 total reviews)
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Lyndon Rive

84% approve of CEO

56% positive business outlook

SolarCity has an employee rating of 3.5 out of 5 stars, based on 2,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarCity employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

All the lies they tell you as you are hired.

Cons

I have been with SC for almost 2 years and have worked for three different departments. There are so many CON's its hard to remember them all. I can tell you the biggest con of all is that their rate of growth allows people with little to no experience, selling or installing solar, to be your service provider. The sales person has no technical knowledge of solar, its all done by fancy software that is buggy. The engineers and designers mess up almost 100% of designs and engineering. SolarCity won't even get new designs approved by the city or the customer while the install is already in progress. The installers end up redesigning that morning just to get the job done and "kW on the board", so they don't lose their jobs. Keep in mind these are installers with less than 1 year experience. I don't think there are many crews in my area that have more than 1 guy with over a year of solar experience, and no construction or roof experience at all. It's unreal how many roofs have their lifespan shortened while the unwitting salesperson tells the homeowner solar will make your roof last longer. That's just plain stupidity. Holes don't get patched all the time, wires are put in the wrong places, and the most common saying we use is "it's not my house". Most of these guys have never had to use a square, a level, or a tape measure accurately. SolarCity's goal is to get you to sign a 20 year contract and blast a solar system onto your roof in as little time as possible. They experiment with equipment on people's multi-million dollar homes, break OSHA rules, and have no regard for the city planning departments at all. My advice is do not get allow these people in your home. Do not get a system from SolarCity no matter how good the deal seems. Finance your own system and have highly trained professional installers install your system. How can you tell the difference. EASY! The sales person, auditor, designer, engineer, and installer should all be able to come to your house and talk to you. Take you up on your own roof and show you. Give you a thorough understanding of the materials that will be used. And all these people should say the same thing and not pass the question to the next dept. SolarCity is broken up into so many departments in different area's that NONE of these people ever come in contact with each other, they just blame each other when something goes wrong; instead of worrying about the customers install, roof, and security.

3.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company overall. Good benefits, 401k, stock, etc. Terrific growth outlook for the next five to ten years on the residential side. Incredible internal EE referral program. Well thought out approach to the market. Great tools for the field reps to use.

Cons

Training is "fire-hose" style. Then you are thrown into the mix. Lots of conflicting information about what is and is not current/acceptable policy. It's a fast moving company, unfortunately that tends to lead to more than a little "Ready, Fire, Aim" in execution. High burn-out rate. High expectations of accountability (8PM teleconference six nights per week for some managers). Need to be available to manager~12/7. The immediacy of the job often has reps going months without an actual day off. VERY numbers based sales organization. Heavy on SFDC reports and Excel spreadsheets. No traditional "Sales Management" used; no coaching. More telling than listening. More lecturing than teaching. More reactive than proactive. (This MAY not be the case company-wide, but was seen prevalently in the Bay Area) Even with a field team (FEAs) generating "qualified" leads at The Home Depot, Best Buy, mall kiosks, fairs, etc, the distribution of those leads is entirely subjective. Leads are almost always sent to the FECs who have been there the longest, leaving newer rep to scramble. The only alternative is for FECs to spend 20 - 30 hours each week at retail location to insure that the leads coming in go to them. Virtually no marketing presence. There are a lot of mis-conceptions about how SolarCity approaches renewable energy, but no concerted effort to get the information to the marketplace. For the FEAs and FECs this puts them in a constant uphill battle. Although sales contests and incentives abound, they are often complex, convoluted and hard to understand the metrics to achieve success. * Recommended to friends under the right circumstances ** Six month Business outlook: Good. Outlook on Improvements to above: Poor *** Avoid the residential side if your expertise is Business-To-Business

5.0
Mar 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Despite rapid growth, SolarCity still tries to remain nimble and adapt quickly when necessary. Great values.

Cons

Its difficult to understand what is going on with HR. At times they were completely unresponsive. My entire team had to wait for several extra months to get our benefits set up. The online system didnt work and HR simply did not respond to voice/emails.

Viewing 2143 - 2145 of 2,336 Reviews

Glassdoor has 2,374 SolarCity reviews submitted anonymously by SolarCity employees. Read employee reviews and ratings on Glassdoor to decide if SolarCity is right for you.