The management teams at Las Vegas HQ do not practice the company's values, but they sure will preach them.
Employees with no previous management experience are promoted to supervisor positions and haven't a clue what they are doing. Most are recent college graduates with little to no work experience, and they behave like high school children.
The departments are so disorganized it's almost hard to believe. Departments are often butting heads due to severe miscommunication on all accounts.
The employee turnover rate is shocking. The customer cancellation rate is even more shocking.
Specialized training is not given by management. New hires are clueless until mistakes are made- that is where the learning begins.
You are encouraged to write a review on Glassdoor straight out of recruiter training, once they've exaggerated the perks, and before you've actually worked on the floor with your team.
You are encouraged to offer better solutions and speak openly when you experience dissatisfaction, yet once you do, you are a target. If you do not stay under the radar, no matter how smart you are or how efficient your work is, you will be blacklisted. You will never be considered for growth opportunities.
Management does not admit if they are the cause of a problem, so the blame is turned on to the staff.
You will not be happy here. The pay rate is very low for the little guys, and absolutely not worth the stress.
Job titles and responsibilities change but the salary does not advance.
It is a shame that all of this seems to only be getting worse, and I doubt that the executives care. It's all about the stocks at this point.
Constant change should be a good thing, but nothing here is progressing or productive.
I feel terrible for our customers because the product is great; the employees are hopeless.
