SolarWinds Customer Success Manager Intern reviews

4.0

98% would recommend to a friend

(8 total reviews)
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Sudhakar Ramakrishna

98% approve of CEO

98% positive business outlook

Reviews by job title

8 reviews
4.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

-Supportive Team Environment: My manager and teammates have been incredibly helpful and welcoming, making it easy to settle in and feel confident in my role. -Early Recognition: Winning the September Spiff for highest Closed CTAs was a proud moment, especially being new to the role. -Process Improvements: I’ve been able to contribute ideas like using MS Bookings for scheduling and introducing Mail Merge in Outlook, which have helped streamline our workflow. -Engaging Work: I enjoy the balance of customer-facing responsibilities and internal administrative tasks, which keeps my day varied and productive.

Cons

Limited Remote Work Flexibility: While I understand the value of in-office collaboration, I believe having more opportunities to work remotely would significantly improve productivity and well-being. -It would help avoid traffic congestion and the hassle of commuting during bad weather. -It would also allow for better rest and recovery, as the time saved from commuting could be used for sleep and personal wellness.

4.0
May 1, 2024

Great job

Recommend
CEO approval
Business Outlook

Pros

Great job. Enjoyed my time here

Cons

Went from a fully remote to hybrid in office role

1.0
Feb 27, 2024

Avoid - No Direction

Recommend
CEO approval
Business Outlook

Pros

The benefits were decent and the coworkers were nice

Cons

Did not have direction. Goals are unreachable to the point I basically did not have a pay raise from my previous job as there was 0 chance to make the numbers they expected. Did not listen to feedback.

Viewing 1 - 3 of 8 Reviews

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