Solera reviews

I came to Solera via purchasing a company called Identifix over 2 years ago. Identifix had the issue of not seeing itself as a tech company and trying to do things on the cheap. Solera has changed that approach but in the process has created a culture here that can be toxic. After being here for over 2 years and never getting a raise, I started looking for a new job and found one. Management decided they wanted to keep me and asked to match. The counter offer offer came in at 10% below what my new offer came in at. On top of that, when I put in my 2 weeks notice I was informed my pay raise was rescinded. On top of that most of the decisions on how to run the IT side of things are currently being made by the European team that has a different product line that doesn't match what we have in the US. When I think of Solera Management, I think of a bad high school athletic coach. Creating competition for competition sake. No communication comes from the top down and there is times you feel like a man in a boat with no rudder.

1. Training is often rushed. 2. While the attendance policy isn't terrible, it is frustrating to know that you will accumulate points for things beyond your control. End up hospitalized? You'll get attendance points. Have a baby? Sorry, that's not a protected status. You'll get points. 3. Retention is virtually non-existent. A big part of this is because raises, too, don't exist. You'll get hired and likely be making the same pay 3-4 years later unless you get promoted. 4. Once you do get promoted, plan on working at minimum 45 hours a week, and probably more like 50. During particularly busy seasons, it could be as much as 60. Remember, promotion means salary pay, so you don't get compensated at all for these additional hours.