Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

5.0

Jun 10, 2017

Great atmosphere!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A fun place to work for geeky types

Cons

Must have thick skin for the occasional difficult customers

Sonic (Internet and Phone) Response

Thanks so much for the review. Being an industry leader in customer service can be hard work and we greatly appreciate your contribution to our mission. It’s amazing team members like you that make Sonic great and keep our customers loyal!

5.0

Feb 23, 2017

I LOVE my job!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sonic is an amazing company to work for. CEO/Founder Dane Jasper and upper management exemplify Sonic's mission and values. Everyone who works here is extremely friendly and supportive. I can easily see myself growing and working here for a long time. It doesn't hurt that the company is dog friendly, which is a huge perk because Sonoma County is a dog centric area. I love getting up in the morning and going to work for a company that cares so much about its employees and the community. I am very happy to be part of team Sonic!!

Cons

I don't have any cons to share. However, a common thread is "low pay." Yes, Sonic can't offer what the big companies can. Yes, living costs are on the rise (this is a statewide issue). But, you have to remember that Sonic isn't one of the "big" guys, if the company could pay more they would! If we continue providing excellent customer service and high-speed internet the internet revolution will take place, the company will grow, and salaries will also grow. They can't pay Silicon Valley wages in Sonoma County, and they shouldn't be expected to.

3.0

Feb 17, 2017

Good learning oppurtunities, great people, but low pay :(

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your coworkers, the flexible schedule, an understanding that family is always more important than work, good health benefits

Cons

Lower than average pay for most positions, social based advancement structure instead of merit, Did I mention low pay?

Sonic (Internet and Phone) Response

We appreciate you taking the time to provide us with valuable feedback. We would love to hear from you – it is how we learn and grow. Please feel free to talk to us at SonicHR@sonic.com. We hope to hear from you soon so we can work on resolving any frustrations you have.

Viewing 133 - 135 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Field Safety Inspector

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Great atmosphere!

I LOVE my job!

Good learning oppurtunities, great people, but low pay :(

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